Cloud Support Engineer – 1st‑Line Server & VM Ops

NCS Pte Ltd; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

NCS Pte Ltd in Singapore is seeking an IT Operations Engineer to monitor the MSDC systems and assist with a planned tech refresh. This role spans server/VM troubleshooting, patch management, and routine operations.

You will perform 1st level troubleshooting, escalate hardware or software faults, and maintain compliance across managed systems, while provisioning VM resources to multi-tenants and managing key services like AD, SQL DB, Veeam Backup, Configuration Manager, and SEPM.

Qualifications

• Diploma in Information Technology / Electrical & Electronics or related.
• At least 2 years of IT industry experience.
• Experience in RHEL, Windows Server administration, and Windows client provisioning.
• Experience in Nutanix Prism/Files/Move and Ansible.
• Cloud and/or Hyper-Converged infra certification from AWS, MS, Google, Oracle, Nutanix or VMware at Professional level or above.

Responsibilities

• Monitor MSDC system health status of 120 servers using Tenable SC.
• Facilitate the upcoming tech refresh for mainstream system.
• Perform 1st level troubleshooting for server or VM issues.
• Escalate fault to contractors for hardware fault / software errors.
• Maintain compliance to managed systems.
• Perform VM or project resource provisioning to multi-tenants.
• Perform regular patching to managed systems.
• Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM.

Skills

RHEL & Windows Admin

Nutanix Prism/Files/Move

Ansible

VM provisioning & patching

Cloud/Hyper-Converged certs

Education

Diploma in IT / EEE or related

Tools

Tenable SC

Active Directory

SQL Server

Veeam Backup

SCCM

Job description

NCS Pte Ltd in Singapore is seeking an IT Operations Engineer to monitor the MSDC systems and assist with a planned tech refresh. This role spans server/VM troubleshooting, patch management, and routine operations.

You will perform 1st level troubleshooting, escalate hardware or software faults, and maintain compliance across managed systems, while provisioning VM resources to multi-tenants and managing key services like AD, SQL DB, Veeam Backup, Configuration Manager, and SEPM.