Cloud Capacity & Programs Manager

MICROSOFT OPERATIONS PTE LTD; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

MICROSOFT OPERATIONS PTE LTD in Singapore seeks a talented program manager to coordinate cross-functional teams—sales, engineering, finance, and partnerships—to optimize capacity planning, deal orchestration, and revenue performance. This role focuses on aligning regional initiatives with strategic capacity plans and improving efficiency through rigorous analysis.

You will partner with senior leadership across the Americas and other regions, developing strong ties with field and CSAM leadership,

Qualifications

• Bachelor's Degree AND 2+ years' experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.
• Bachelor's Degree AND 5+ years' experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 4+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• Strong quantitative and analytical skills with financial modeling and capacity planning experience.
• Proven track record with cross-group delivery across sales, operations, engineering, and business groups.

Responsibilities

• Work closely with cross organizational teams, including analysis of the opportunity pipeline to develop leading indicators that predict business opportunities and expansion challenges with accuracy.
• Act as a capacity 'Account Manager' for all regional capacity opportunities and challenges.
• Become a trusted advisor to regional leadership teams for infrastructure planning, execution, and resolution of capacity-related issues.
• Synthesize key feedback from customers, partners, and field to HQ with the goal of identifying sales blockers and best practice process improvements to enhance worldwide selling capability and efficiency.
• Develop regular RoB customer engagements for Microsoft's Strategic Customers and Partners.
• Communicate progress, isolate key challenges and opportunities, and accelerate decision making.
• Assist with Resiliency architecture and long-term planning strategy around capacity.

Skills

Cross-functional

Program management

Data analysis

Capacity planning

Education

Bachelor's Degree

Job description

MICROSOFT OPERATIONS PTE LTD in Singapore seeks a talented program manager to coordinate cross-functional teams—sales, engineering, finance, and partnerships—to optimize capacity planning, deal orchestration, and revenue performance. This role focuses on aligning regional initiatives with strategic capacity plans and improving efficiency through rigorous analysis.

You will partner with senior leadership across the Americas and other regions, developing strong ties with field and CSAM leadership,