Cloud Account Executive, Slack - Singapore & Vietnam Enterprise

Leadout Capital; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Slack is seeking an Account Executive to join our Singapore Enterprise Team. You will evangelize Slack's value to new prospects and partner with existing customers to drive adoption and ongoing success in a fast-paced, customer-centric culture.

You will collaborate with cross-functional teams including sales, marketing, and customer success to ensure seamless onboarding and adoption in Singapore and the wider ASEAN region.

Responsibilities

• Drive ACV within the Singapore & Vietnam Enterprise customers by creating, navigating, and closing opportunities.
• Provide recommendations based on a customer's business needs and usage patterns
• Lead multiple customers simultaneously at various stages of the Slack buying cycle
• Drive revenue through proactive outreach to new and existing customers
• Balance inbound comms and escalate issues (billing, legal, security, technical) as needed
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Job description

The Experience

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Singapore Enterprise Team. This region represents a huge opportunity for Slack and we are excited to develop this business unit. We seek outstanding people eager to do excellent work while supporting others in doing the same!

You will be responsible for evangelizing the value of Slack to new prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What You'll Actually Be Doing

• Drive ACV within the Singapore & Vietnam Enterprise customers by creating, navigating, and closing opportunities, and making our customers successful with Slack.
• Provide recommendations based on a customer's business needs and usage patterns
• Lead multiple customers simultaneously at various stages of the Slack buying cycle
• Drive revenue through proactive outreach to new and existing customers
• Balance inbound customer communication and prioritize/escalate issues appropriately including billing, legal, security, and technical inquiries
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

You're Our Person If...

Across all sales teams, we are looking for the following attributes: Business acumen, consultative selling, prospecting skills, compelling communicator, urgency, competitive spirit, collaborative win-as-a-team attitude, resourceful, coachable, drive for results, trusted advisor.