Clinical Operations Associate, Medical Affairs & Education

Changi General Hospital Pte Ltd.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Changi General Hospital Pte Ltd is seeking an Administrative Coordinator to support the Head of Clinical Department and clinicians in day-to-day operations. You will help with leave rosters, clinic coverage, and liaison with teaching programmes.

The role involves coordinating resident rotations, arranging workshops, handling patient feedback, and ensuring accurate claims submissions with stakeholders. Excellent communication and attention to detail are essential.

Qualifications

• Diploma, Higher NITEC, NITEC, GCE A Level, O Level or N Level qualification.
• Minimum 2 years of working experience, preferably in healthcare.
• Good interpersonal and communication skills.
• Meticulous with good attention to detail.
• Able to work independently with minimal supervision.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist Head of Clinical Department (HOD) and staff in day-to-day administration and operations of the Clinical Department.
• Manage leave scheduling and rosters, liaising with clinicians on roster adjustments for unplanned or urgent leave.
• Assist the HOD in managing Specialist Outpatient Clinics, including consultant clinic coverage and manpower deployment during absences.
• Coordinate clinic "Freeze/Unfreeze" arrangements during MO/HO changeovers and clinic leave scheduling.
• Assist clinicians in handling patient complaints and feedback.
• Coordinate teaching programmes for medical students, Residents, MOs, Registrars, and Fellows with various offices.
• Coordinate Resident rotation duties and local/internal workshops, courses, and seminars.
• Coordinate medical coverage for offsite activities such as Emergency Planning exercises.
• Support verification of doctors' claims submissions with relevant stakeholders.

Skills

Interpersonal skills

Attention to detail

Independent worker

Microsoft Office proficiency

Education

Diploma / NITEC / A Levels / O Levels / N Levels

Tools

Microsoft Office

Job description

Changi General Hospital Pte Ltd is seeking an Administrative Coordinator to support the Head of Clinical Department and clinicians in day-to-day operations. You will help with leave rosters, clinic coverage, and liaison with teaching programmes.

The role involves coordinating resident rotations, arranging workshops, handling patient feedback, and ensuring accurate claims submissions with stakeholders. Excellent communication and attention to detail are essential.