Clinical Governance & Quality Lead

National University Hospital; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

National University Hospital (NUH) is seeking an Assistant Manager/Senior Assistant Manager in Medical Affairs – Clinical Governance to lead quality and safety training, data reporting, and programme coordination. You will collaborate with clinicians, administrators, and patients to drive quality initiatives and governance across NUH programs.

The role focuses on incident management, root cause analysis, dashboard development, and ensuring continuous improvement through data-driven insights and

Qualifications

• Bachelor's degree in healthcare administration, public health, or related field.
• Experience in healthcare quality and safety, project management, or related field.
• Strong understanding of quality improvement principles and methodologies.
• Proficiency in data analysis and reporting.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Experience with healthcare data systems, AI and automation is a plus.
• Knowledge of patient safety principles.
• Strong programme coordination and stakeholder management skills.
• Positive, motivated and able to perform under pressure.
• Embrace the NUHS mission and uphold and demonstrate the NUHS values

Responsibilities

• Coordinate and support clinical quality and safety training.
• Provide support to Quality Assurance and Clinical Services committees and to continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Data Analysis and Reporting: Collect, analyze, and interpret quality and safety data. Prepare reports and presentations summarizing findings and recommendations. Assist in the development of quality and safety metrics and dashboards. Support the use of data to drive improvement efforts.
• Administrative Support: Draft meeting minutes.
• Maintain and update the Institute's website and other communication materials.
• Collaborate with various stakeholders, including clinicians, administrators, and patients, to promote quality and safety initiatives.
• Plan and execute the annual delivery of QI workshops; manage schedules, venues, logistics, and resources.
• Coordinate and support workshop structures, engagement, publicity, and communications.

Skills

Healthcare quality

Project management

Data analysis

Stakeholder management

Quality improvement

Communication skills

Education

Bachelor's degree in healthcare administration/public health

Master's degree preferred

Tools

Microsoft Office Suite

Healthcare data systems

AI and automation

Job description

National University Hospital (NUH) is seeking an Assistant Manager/Senior Assistant Manager in Medical Affairs – Clinical Governance to lead quality and safety training, data reporting, and programme coordination. You will collaborate with clinicians, administrators, and patients to drive quality initiatives and governance across NUH programs.

The role focuses on incident management, root cause analysis, dashboard development, and ensuring continuous improvement through data-driven insights and