Assistant Manager, Clinical Governance & Quality Analytics

NHG Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Institute of Mental Health (IMH) in Singapore is seeking an Asst Manager for Clinical Governance and Quality to strengthen data management, analytics, and departmental processes.

You will work closely with senior management, clinical chiefs and doctors to oversee risk systems, drive audits, develop dashboards, and support accreditation efforts such as MOH/JCI. This role demands strong analytical skills, SPC proficiency, and the ability to translate data into actionable improvements.

Qualifications

• Degree holder with at least 3 years of relevant experience.
• Proficient in SPC, Excel, and Python.
• Strong analytical and presentation skills for senior management.
• Ability to manage multiple tasks and projects.
• Excellent English communication.

Responsibilities

• Oversee the Portal for Risk Identification and Safety Management (PRISM) system, including incident screening and system administration functions.
• Provide secretariat support for the Clinical Audit & Documentation Standards Committee, and assist with clinical documentation audits, data preparation and statistical analysis.
• Analyse near-miss events and prepare case summaries, learning points, and nominations for Good Catch Awards to recognise proactive safety practices.
• Facilitate clinical quality and patient safety data requests from internal and external stakeholders and apply Statistical Process Control (SPC) methodologies to analyse the data, identify trends, patterns, and variations, and generate actionable insights from key indicators.
• Design, develop, and implement automated dashboards and reports for departmental and hospital-wide users to support the monitoring and analysis of clinical quality and patient safety initiatives, including international benchmarking, quality improvement projects, and other performance indicators.
• Support department work related to hospital accreditation and audits (e.g. JCI accreditation, MOH hospital licensing).

Skills

SPC

Excel

Python

Data analysis

Communication

Education

Bachelor's degree

Tools

PRISM

Job description

Institute of Mental Health (IMH) in Singapore is seeking an Asst Manager for Clinical Governance and Quality to strengthen data management, analytics, and departmental processes.

You will work closely with senior management, clinical chiefs and doctors to oversee risk systems, drive audits, develop dashboards, and support accreditation efforts such as MOH/JCI. This role demands strong analytical skills, SPC proficiency, and the ability to translate data into actionable improvements.