Assistant Manager/ Senior Assistant Manager, Medical Affairs Clinical Governance

GMP Technologies; Singapore; On-site; SGD 75,000 - 105,000; Full time

Job summary

GMP Technologies is seeking an Assistant Manager/Senior Assistant Manager for Medical Affairs Clinical Governance in Singapore. The role focuses on managing quality and safety training, incident handling, RCA, and data reporting to support hospital quality and growth.

You will coordinate QI workshops, build dashboards, and work with clinicians, administrators and patients. Strong coordination, communication, and data skills are essential, with a bonus for AI/automation experience.

Qualifications

• Degree in healthcare administration, public health or related field.
• Experience in healthcare quality and safety or project management.
• Knowledge of QI methods and patient-safety principles.
• Good data analysis and reporting skills; MS Office.
• Strong programme coordination and stakeholder management.
• Organised and clear communicator; able to work under pressure.
• Experience with healthcare data systems, AI or automation is a bonus.

Responsibilities

• Run the QI workshop programme (planning, scheduling, logistics, publicity).
• Coordinate clinical quality and safety training, manage incidents and RCA.
• Analyze quality and safety data; build metrics and dashboards; prepare reports.
• Support QA and Clinical Services committees; take minutes; update website/materials.
• Identify and implement process improvements, including digital tools.

Skills

Data analysis

Reporting

Stakeholder management

Programme coordination

Communication

Project management

Organised

Education

Bachelor's degree in healthcare administration/public health

Master's degree

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Department and Purpose of the Position

As an Assistant Manager/Senior Assistant Manager in Medical Affairs Clinical Governance (MACG), you play a crucial role in managing the quality and safety training and quality assurance work that impact the quality and growth of the hospitalunder MACG and assigned programme

Job Responsibilities

1. Run the QI workshop programme (main part of the job)
   • Plan and deliver the yearly QI workshops: schedules, venues, logistics and publicity.
   • Handle registrations, communications with clinical departments and faculty, and project proposal submissions and approvals.
   • Match faculty to project teams and organise the first, mid-point and final project reviews.
   • Track deadlines and keep policies, templates and checklists up to date.
2. Quality and safety
   • Coordinate clinical quality and safety training.
   • Manage incidents and serious reportable events, and do root cause analysis (RCA).
3. Data and reporting
   • Analyse quality and safety data.
   • Build metrics and dashboards, and prepare reports and presentations.
4. Admin and stakeholders
   • Support the Quality Assurance and Clinical Services committees and take minutes.
   • Update the departments website and communication materials.
   • Work with clinicians, administrators and patients.
5. Process improvement
   • Improve how the work gets done, including using digital tools.

What they need

• A degree in healthcare administration, public health or a related field. A Masters is a plus.
• Experience in healthcare quality and safety, or in project management.
• Knowledge of QI methods and patient-safety principles.
• Good data analysis and reporting skills, plus MS Office (Word, Excel, PowerPoint).
• Strong programme coordination and stakeholder management.
• Organised, a clear communicator, and able to work under pressure.
• Experience with healthcare data systems, AI or automation is a bonus.