Clinic Ops Specialist: Front Desk, Dispensary & Stock

ADVANTAGE MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

ADVANTAGE MEDICAL GROUP PTE. LTD. seeks a proactive Clinic Assistant to support front desk, back-office, and dispensary operations in a fast-paced medical clinic. You will ensure accurate patient registration, handle referrals and billing workflows, and maintain stock levels across treatment rooms.

Candidates should be detail-oriented, capable of multitasking, and comfortable coordinating with suppliers to prevent stockouts while upholding high patient care standards.

Qualifications

• Knows how to operate Clinic CMS and Plato-based workflows.
• Demonstrates strong organisational and multitasking abilities.
• Excellent communication with patients and staff is required.
• Able to address issues promptly per SOP and escalate when needed.
• Proficient in stock control and reordering processes.

Responsibilities

• Register patients accurately in Plato system and ensure correct documentation.
• Verify TPA/CHAS/Medisave claims and fill referral/order forms correctly.
• Prepare blood tubes and coordinate labs for timely pickups.
• Maintain medication cabinets and restock consultation rooms.
• Coordinate with vendors to ensure stocked clinic supplies and medicines.
• Flag process gaps and participate in solution finding.
• Balance front desk duties with back-office and dispensary tasks.

Skills

Clinic CMS usage

Plato familiarity

Organisational skills

Communication

Problem-solving

Stock management

Attention to detail

Multitasking

Vendor coordination

Tools

Plato CMS

Clinic CMS

Job description

ADVANTAGE MEDICAL GROUP PTE. LTD. seeks a proactive Clinic Assistant to support front desk, back-office, and dispensary operations in a fast-paced medical clinic. You will ensure accurate patient registration, handle referrals and billing workflows, and maintain stock levels across treatment rooms.

Candidates should be detail-oriented, capable of multitasking, and comfortable coordinating with suppliers to prevent stockouts while upholding high patient care standards.