Clinic Operations Assistant - 24/7

Continuum Health Pte. Ltd; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Continuum Health Pte. Ltd. is hiring Clinic Assistants to run the front and back of house in a 24-hour clinic. You will register patients, manage flow, assist chairside, handle dispensing, billing, claims, and maintain accurate records across shifts.

The role demands solid clinic experience, SOP adherence, and strong organisation. Plato system proficiency is an advantage, with emphasis on patient communication and careful handling of medications and labelling.

Qualifications

• Approximately 2 years of clinic experience.
• Nursing background preferred but not required.
• Plato proficiency and SOP familiarity.
• Strong organisational skills and multitasking abilities.
• Clear communication with patients, doctors and colleagues.
• Calm under pressure and able to manage surges.

Responsibilities

• Register patients into Plato accurately.
• Verify TPA eligibility before the consult.
• Submit TPA, CHAS and MediSave claims correctly and on time.
• Fill in referral and order forms correctly.
• Prepare blood tubes and label them correctly.
• Inform labs for pick-up.
• Dispense accurately per doctor's order with proper labelling and instructions.
• Assist chairside during procedures and prep the treatment room.
• Handle patient records per PDPA and ensure secure filing.
• Oversee clinic stock, cleanliness and equipment upkeep.

Skills

Strong organisational skills

Effective communication

Problem-solving

Composure under pressure

Attention to detail

Education

Nursing background (preferred)

Tools

Plato system

Job description

Continuum Health Pte. Ltd. is hiring Clinic Assistants to run the front and back of house in a 24-hour clinic. You will register patients, manage flow, assist chairside, handle dispensing, billing, claims, and maintain accurate records across shifts.

The role demands solid clinic experience, SOP adherence, and strong organisation. Plato system proficiency is an advantage, with emphasis on patient communication and careful handling of medications and labelling.