Clinic Ops Leader: Patient Experience & Team Mgmt

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 61,000 - 67,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Job summary

The Supreme HR Advisory Pte. Ltd. is recruiting a Clinic Manager for Mount Elizabeth Hospital and Mount Alvernia Hospital in Singapore. You will oversee daily clinic operations, lead frontline staff and ensure smooth patient flow across shifts while upholding MOH, HSA, and PDPA standards.

You will manage billing, insurance claims including MediSave, inventory, and equipment maintenance, while driving service excellence and patient satisfaction through process improvements.

Qualifications

• Diploma or degree in business admin, healthcare management, nursing or related discipline.
• Minimum 3 years in clinic operations or healthcare administration, supervisory experience.
• Experience in managing clinic operations and frontline staff.
• Familiarity with clinic management systems and insurance/claims processes (e.g., Plato).

Responsibilities

• Oversee daily clinic operations, patient registration, scheduling, and patient flow.
• Lead and supervise clinic assistants and administrative staff.
• Oversee billing, payments, claims, and MediSave subsidies.
• Manage procurement, inventory, and equipment maintenance.
• Ensure MOH, HSA, and PDPA compliance and proper documentation.
• Handle patient enquiries and service improvements to boost satisfaction.

Education

Diploma in Business Administration

Degree in Healthcare Management

Nursing qualification

Tools

Plato clinic management system

Job description

The Supreme HR Advisory Pte. Ltd. is recruiting a Clinic Manager for Mount Elizabeth Hospital and Mount Alvernia Hospital in Singapore. You will oversee daily clinic operations, lead frontline staff and ensure smooth patient flow across shifts while upholding MOH, HSA, and PDPA standards.

You will manage billing, insurance claims including MediSave, inventory, and equipment maintenance, while driving service excellence and patient satisfaction through process improvements.