Clinic Operations & Patient Services Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is hiring for a clinic administrator role in Singapore. You will provide frontline support to patients and visitors, manage appointments and registrations, and coordinate referrals.

The position involves processing medical insurance claims, handling billing and payments, maintaining records, and ensuring smooth clinic operations. Prior healthcare exposure is valued and familiarity with clinic management systems is preferred.

Qualifications

• Minimum 2 years of relevant experience in a clinic or healthcare environment.
• Experience in a healthcare setting will be advantageous.
• Familiarity with clinic management systems is preferred.
• Knowledge of medical insurance claims processing is an advantage.

Responsibilities

• Provide frontline customer service and support to patients and visitors.
• Manage appointment scheduling, patient registration, and administrative records.
• Coordinate referral appointments and follow-up arrangements.
• Handle incoming phone calls and respond to general enquiries.
• Process medical insurance claims, billing, payments, and related documentation.
• Monitor and maintain inventory and clinic supplies.
• Assist with general administrative duties and other tasks as assigned.

Skills

Healthcare experience

Clinic management systems

Insurance claims processing

Computer literacy

Tools

Clinic management software

Job description

PERSOL SINGAPORE PTE. LTD. is hiring for a clinic administrator role in Singapore. You will provide frontline support to patients and visitors, manage appointments and registrations, and coordinate referrals.

The position involves processing medical insurance claims, handling billing and payments, maintaining records, and ensuring smooth clinic operations. Prior healthcare exposure is valued and familiarity with clinic management systems is preferred.