Clinic Operations & Patient Care Assistant

SINGAPORE PAINCARE HOLDINGS LIMITED; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

SINGAPORE PAINCARE HOLDINGS LIMITED operates a network of clinics and seeks a Clinic Assistant to manage day-to-day operations, keep the clinic clean, organized, and welcoming for patients and staff.

You will handle patient registration and appointment scheduling, assist doctors, maintain rooms, manage billing records, stock drugs, and ensure compliance with clinic policies while adapting to morning, afternoon, or night shifts.

Qualifications

• Minimum GCE "O" Level or higher or at least 1 year healthcare experience will be an advantage. Training will be provided for all new hires.
• Strong interpersonal and communication skills, with a commitment to delivering high-quality patient care
• Excellent attention to detail and organisational skills
• Basic knowledge of medical procedures and equipment used in clinical setup
• Ability to work in a dynamic and fast-paced environment
• Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients.

Responsibilities

• Handle patient registration & appointment scheduling
• Record medical history in a proper manner
• Accurately dispense medication
• Reconcile daily monetary (cash & electronic) transactions
• Update medical billings & invoices
• Monthly stock-take of drugs & consumables
• Assist and chaperone doctors during physical examinations
• Prepare and stock examination rooms with necessary supplies and restock as required
• Communicate effectively with patients to address their concerns
• Adhere to all clinic policies, procedures, and safety protocols
• Willing to work shifts (morning / afternoon / night)
• Willing to cover duties in other clinics owned by the parent company

Skills

Mandarin Proficiency

Interpersonal Skills

Attention to Detail

Organization

Medical Procedures

Education

GCE O-Level or higher

Healthcare experience (1y)

Job description

Clinic Assistant

Job Description

As a Clinic Assistant, you will beresponsible for managing the clinic's day-to-day operations to ensure it isclean, organized and welcoming for patients and medical staff.

Job Requirement

·Perform general administrative duties assigned by the Clinic Supervisor or Manager, including:

oHandle patient registration & appointment scheduling

oTo record medical history in a proper manner

oTo accurately dispense medication

oReconcile daily monetary (cash & electronic) transactions

oUpdate medical billings & invoices

oMonthly stock-take of drugs & consumables

·Assist and chaperone doctors during physical examinations

·Prepare and stock examination rooms with necessary supplies. Restock supplies as and when require

·Communicate effectively with patients to address their concerns

·Adhere to all clinic policies, procedures, and safety protocols

·Willing to work shifts (morning /afternoon / night shift)

·Willing to cover duties in other clinics own by the parent company

Skills and Knowledge

·Minimum GCE “O” Level or higher or at least 1 year healthcare experience will be an advantage.Training will be provided for all new hires

·Strong interpersonal and communication skills, with a commitment to delivering high-quality patient care

·Excellent attention to detail and organisational skills

·Basic knowledge of medical procedures and equipment used in clinical setup

·Ability to work in a dynamic and fast-paced environment

·Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients.

NOTE: Only shortlisted candidates will be contacted