Clinic Operations Manager | Patient Experience Leader

trust recruit pte. ltd.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

trust recruit pte. ltd. in Singapore is looking for a Clinic Operations Manager to oversee daily clinic operations, ensuring smooth workflows and high-quality patient service. You will supervise staff, coordinate scheduling, manage resources, and monitor performance and patient satisfaction.

The role requires collaboration with management on staffing, training, and regulatory compliance, plus a leadership mindset focused on service quality in healthcare.

Qualifications

• Bachelor’s degree in healthcare or related field.
• 3–5+ years in clinic operations or seniority.
• Experience in scheduling and rostering.
• Strong organizational and analytical skills.
• Ability to lead and motivate a team.

Responsibilities

• Oversee daily clinic operations for smooth workflow.
• Supervise staff and ensure high-quality patient service.
• Manage staff scheduling and resource planning.
• Monitor performance, patient satisfaction and standards.
• Address patient feedback promptly and professionally.
• Collaborate with management on staffing and compliance.

Skills

Staff scheduling

Operations management

Staff leadership

Regulatory compliance

Patient service

Vendor coordination

EHR systems

Education

Bachelor’s degree in Healthcare Administration, Business Administration, or related field

Tools

Clinic management software

Job description

trust recruit pte. ltd. in Singapore is looking for a Clinic Operations Manager to oversee daily clinic operations, ensuring smooth workflows and high-quality patient service. You will supervise staff, coordinate scheduling, manage resources, and monitor performance and patient satisfaction.

The role requires collaboration with management on staffing, training, and regulatory compliance, plus a leadership mindset focused on service quality in healthcare.