Clinic Operations & Compliance Lead

IHH HEALTHCARE SINGAPORE; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Parkway Shenton is a leading primary healthcare network in Singapore seeking an operations-focused professional to oversee day-to-day clinic operations and HQ backend administration.

You will work with Clinic Assist Software (CAS) systems, MOH reporting, and support licensing, accreditation, and data reporting for HSG programmes. This role also supports clinic expansion and sustainability initiatives and works with multiple departments to enhance service offerings.

Qualifications

• Degree in any field.
• Prior experience in healthcare, customer service, clinic operations, or front-line service roles is a plus.
• Strong patient-centric mindset and service orientation.
• Able to work independently and in a team.

Responsibilities

• Oversee day-to-day clinic operations and HQ backend administration.
• Provide expertise for Clinic Assist Software (CAS) systems and MOH reporting.
• Support licensing and accreditation processes (CHAS, MediSave, etc).
• Review licensing adherence for new services and doctors.
• Manage monthly data reporting under HSG programmes.
• Oversee SFMC and FMA clinics with executive support.
• Collaborate with departments to support operations.
• Assist in sustainability initiatives.
• Support clinics' expansion and renovation works.

Skills

Communication skills

Interpersonal skills

Team collaboration

Digital literacy

Education

Degree in any field

Job description

Parkway Shenton is a leading primary healthcare network in Singapore seeking an operations-focused professional to oversee day-to-day clinic operations and HQ backend administration.

You will work with Clinic Assist Software (CAS) systems, MOH reporting, and support licensing, accreditation, and data reporting for HSG programmes. This role also supports clinic expansion and sustainability initiatives and works with multiple departments to enhance service offerings.