Clinic Front Desk & Patient Experience Coordinator

HEALTHWAY MEDICAL ENTERPRISES PTE LTD; Singapore; On-site; SGD 23,000 - 33,000; Full time

Job summary

HEALTHWAY MEDICAL ENTERPRISES PTE LTD seeks a Clinic Front Desk Administrator to manage patient registration, appointment calls, crowd control, and assist doctors. You will also handle the dispensary workflow and maintain inventory.

Requirements include a Diploma or equivalent (A/O/Higher NITEC), strong interpersonal and communication skills, and PC literacy to operate in a fast-paced clinic.

Qualifications

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC.
• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player.
• 5.5 days week.

Responsibilities

• Attend to patients’ registration, crowd control, and front desk duties.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
• Assist Clinic Manager with the overall performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee inventory standards for medications, supplies and equipment; stock taking and ordering.
• Maintain clinic cleanliness and appearance.
• Other duties as assigned.

Skills

Team player

Interpersonal skills

Communication

Adaptability

PC literacy

Education

Diploma / GCE A / O / Higher NITEC

Job description

HEALTHWAY MEDICAL ENTERPRISES PTE LTD seeks a Clinic Front Desk Administrator to manage patient registration, appointment calls, crowd control, and assist doctors. You will also handle the dispensary workflow and maintain inventory.

Requirements include a Diploma or equivalent (A/O/Higher NITEC), strong interpersonal and communication skills, and PC literacy to operate in a fast-paced clinic.