Clinic Experience Lead: Admin, Billing & Patient Care

SINGMEDICAL HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

SingMedical is seeking a Clinic Executive who takes pride in doing things properly, enjoys working with people and genuinely cares about making patients feel looked after.

You’ll welcome and register patients, handle calls and WhatsApp enquiries, and manage appointments, while processing payments and supporting our doctors with ECGs, tests and chaperoning. Training is provided, and staying organized helps keep the clinic presentable.

Qualifications

• Prior clinic experience is a plus, but not required.

Responsibilities

• Welcome and register patients, handle calls and WhatsApp enquiries, and manage appointments
• Process payments, CHAS/Medisave subsidies and corporate insurance (TPA) claims accurately
• Support our doctors with ECGs, urine tests, swabs and chaperoning (full training provided)
• Take ownership of keeping the clinic stocked, organised and presentable
• Help with our content: photoshoots, social media and our online shop. If you enjoy being on camera, even better!

Job description

SingMedical is seeking a Clinic Executive who takes pride in doing things properly, enjoys working with people and genuinely cares about making patients feel looked after.

You’ll welcome and register patients, handle calls and WhatsApp enquiries, and manage appointments, while processing payments and supporting our doctors with ECGs, tests and chaperoning. Training is provided, and staying organized helps keep the clinic presentable.