Clinic Experience Lead — Admin & Patient Care

SINGMEDICAL HEALTHCARE PTE LTD; Singapore; On-site; SGD 28,000 - 37,000; Full time

Job summary

SingMedical is seeking a Clinic Executive to join our community-focused clinic near Clementi. You will welcome patients, manage appointments, and handle calls and messages, ensuring a smooth front-desk experience.

You will also assist in payments processing, subsidies and insurance claims, and support doctors with basic tests and patient care. Training is provided, with opportunities to contribute to clinics' content and presentation.

Qualifications

• Ability to work weekends and some weekday evenings.
• Live within a reasonable commute of Clementi, Singapore.
• Comfortable with computers and quick to learn new software.
• Stay calm when it's busy and treat colleagues with patience.
• Care about getting the details right for billing and claims.

Responsibilities

• Welcome and register patients, handle calls and WhatsApp enquiries, and manage appointments
• Process payments, CHAS/Medisave subsidies and corporate insurance (TPA) claims accurately
• Support our doctors with ECGs, urine tests, swabs and chaperoning (full training provided)
• Take ownership of keeping the clinic stocked, organised and presentable
• Help with our content: photoshoots, social media and our online shop. If you enjoy being on camera, even better!

Job description

SingMedical is seeking a Clinic Executive to join our community-focused clinic near Clementi. You will welcome patients, manage appointments, and handle calls and messages, ensuring a smooth front-desk experience.

You will also assist in payments processing, subsidies and insurance claims, and support doctors with basic tests and patient care. Training is provided, with opportunities to contribute to clinics' content and presentation.