Clinic Concierge & Patient Services Specialist

PICKPROS PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

PickPros Pte. Ltd. is seeking a Clinic Assistant for our Central Area clinic.

You will welcome patients, assist with registration and check-in, and help schedule appointments. You will handle phone calls, messages and general enquiries with courtesy and timeliness, support billing and basic insurance documentation, and maintain accurate patient records while protecting confidentiality. Coordinate with doctors, nurses and staff to ensure smooth daily operations; prior clinic or customer service

Qualifications

• Welcome patients and assist with registration, check-in and appointment scheduling.
• Handle phone calls, messages and general enquiries in a courteous and timely manner.
• Support billing, payment collection and basic insurance or administrative documentation.
• Maintain accurate patient records and protect confidential information.
• Coordinate with doctors, nurses and other clinic staff to support daily operations.
• Previous clinic or customer service experience is an advantage; able to work the required schedule.

Responsibilities

• Welcome patients and assist with registration, check-in and appointment scheduling.
• Handle phone calls, messages and general enquiries in a courteous and timely manner.
• Support billing, payment collection and basic insurance or administrative documentation.
• Maintain accurate patient records and protect confidential information.
• Coordinate with doctors, nurses and other clinic staff to support daily operations.

Skills

Customer service experience

Job description

PickPros Pte. Ltd. is seeking a Clinic Assistant for our Central Area clinic.

You will welcome patients, assist with registration and check-in, and help schedule appointments. You will handle phone calls, messages and general enquiries with courtesy and timeliness, support billing and basic insurance documentation, and maintain accurate patient records while protecting confidentiality. Coordinate with doctors, nurses and staff to ensure smooth daily operations; prior clinic or customer service