Clinic Assistant (Yishun)

Fullerton Healthcare Group Pte Ltd; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

YSTATS ChipPAC Pte Ltd (SCS) in Singapore is seeking a clinic administrator to handle patient data, collect addresses and insurance details, verify information at every visit, identify coverage, and perform timely billing in the Clinic Management System and insurance portals.

The role also involves responding to patient queries, staying updated on insurance programs, managing patient records under PDPA, maintaining supplies, and dispensing medications with a second checker, plus secondary duties

Job description

Working Location: YSTATS ChipPAC Pte Ltd (SCS), 5 Yishun Street 23 Singapore 768442
Working Arrangement: Monday to Friday, 8:00am - 1:00pm

Primary Responsibilities and Duties:

• Obtain patient address, contact details, insurance information for the visit
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect payments where required
• Perform timely billing in Clinic Management System and in insurance portals
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker

Secondary Responsibilities and Duties:

• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manager