Clinic Assistant (GP Clinic)

PanCare Medical Clinic; Singapore; On-site; SGD 22,000 - 29,000; Full time

Benefits offered by this job

Friendly doctors guidance

Career progression opportunities

Upgrading and training

Job summary

PanCare Medical Clinic in Singapore is seeking a dedicated Clinic Assistant to support patient registration, assist doctors during ECGs and health exams, and handle medication packing and patient instructions. The role includes administrative duties, claims processing, and maintaining a clean, organized clinic environment.

The position requires pleasant customer service, good communication skills, and willingness to work weekends and public holidays at multiple clinic locations such as Hougang,

Qualifications

• Friendly, patient-oriented customer service mindset.
• Strong communication skills with patients and staff.
• Ability to work in a fast-paced clinic environment.
• Good teamwork and collaborative spirit.
• Ability to multitask and manage priorities.

Responsibilities

• Register patients under various categories (private, CHAS, Medisave, or insurance).
• Assist doctors in procedures such as ECGs and health exams.
• Prepare medications and explain dosing to patients.
• Collect payments or submit claims for CHAS/Medisave/insurance patients.
• Maintain cleanliness of the clinic and organize supplies.
• Check emails and handle administrative tasks (invoices, mail, claims).
• Housekeeping to keep clinic neat and stocked.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Job description

• Assist to register patients under the different categories of private, CHAS, Medisave, or insurance patients


• Assist the doctors in procedures such as ECG, surgical procedures, and health examinations


• Assist to pack medications according to what was dispensed and explain to patients how to take their medications


• Assist to collect payment or submit claims for CHAS/Medisave/insurance patients


• Maintain the cleanliness of the clinic


• Clean, organize, and replenish items such as alcohol swabs, plasters, syringes, gloves, etc. in the doctor’s room. Ensure equipment is working properly


• Able to check and reply to emails promptly


• Assist in administrative work such as keying of invoices, checking of mailboxes, and claims


• Housekeeping to ensure the clinic is neat and tidy. Replenish items when running low


• Secondary duties include aiding the clinic’s marketing/advertising/communication campaigns or projects


• Any other duties and conduct that are reasonably expected of a clinic assistant in a medical clinic

• Assist to register patients under the different categories of private, CHAS, Medisave, or insurance patients


• Assist the doctors in procedures such as ECG, surgical procedures, and health examinations


• Assist to pack medications according to what was dispensed and explain to patients how to take their medications


• Assist to collect payment or submit claims for CHAS/Medisave/insurance patients


• Maintain the cleanliness of the clinic


• Clean, organize, and replenish items such as alcohol swabs, plasters, syringes, gloves, etc. in the doctor’s room. Ensure equipment is working properly


• Able to check and reply to emails promptly


• Assist in administrative work such as keying of invoices, checking of mailboxes, and claims


• Housekeeping to ensure the clinic is neat and tidy. Replenish items when running low


• Secondary duties include aiding the clinic’s marketing/advertising/communication campaigns or projects


• Any other duties and conduct that are reasonably expected of a clinic assistant in a medical clinic

Requirements

• Willing to travel to other clinics when required


• Good customer service and communication skills


• Cheerful and responsible disposition


• Basic computer skills


• Able to work according to clinic operating hours


• Able to work on weekends and Public Holidays


• Full-time position

Working Locations

Hougang / Lavender / Serangoon / Ang Mo Kio, etc.

What We Offer

• Friendly doctors and seniors who will guide you along


• Career progression opportunities


• Opportunities for upgrading and training