CLINIC ASSISTANT

NEWLIFE FAMILY CLINIC & SURGERY PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

NEWLIFE FAMILY CLINIC & SURGERY PTE. LTD. is seeking a courteous clinic assistant to join our front desk and support medical staff in daily operations.

You will greet patients, verify details, manage appointments and handle basic billing while maintaining patient confidentiality. Responsibilities include preparing consultation rooms, assisting clinicians during simple procedures, taking vital signs, dispensing medications per prescriptions, and updating electronic records with care and accuracy.

Responsibilities

• Register patients and verify personal details
• Manage appointments, phone calls, WhatsApp enquiries and patient queues
• Collect payment, issue receipts and handle basic billing/insurance or CHAS/Medisave procedures where applicable
• Prepare consultation rooms before patients enter
• Assist doctors during simple procedures or examinations when trained to do so
• Take basic measurements such as temperature, blood pressure, height and weight
• Dispense medication according to the doctor’s prescription and clinic procedures
• Label medicines and explain basic medication instructions as directed
• Maintain patient records and update the clinic computer system
• Sterilize or clean instruments and maintain infection‑control standards
• Restock medicines, consumables and medical supplies
• Check stock levels and expiry dates
• Keep the reception, consultation rooms and treatment areas clean and organised
• Arrange laboratory tests, referrals, medical reports or follow‑up appointments
• Maintain patient confidentiality and follow clinic SOPs
• Phlebotomy/ECG and related procedures may be included with training if required

Job description

• Register patients and verify personal details
• Manage appointments, phone calls, WhatsApp enquiries and patient queues
• Collect payment, issue receipts and handle basic billing/insurance or CHAS/Medisave procedures where applicable
• Prepare consultation rooms before patients enter
• Assist doctors during simple procedures or examinations when trained to do so
• Take basic measurements such as temperature, blood pressure, height and weight
• Dispense medication according to the doctor’s prescription and clinic procedures
• Label medicines and explain basic medication instructions as directed
• Maintain patient records and update the clinic computer system
• Sterilize or clean instruments and maintain infection‑control standards
• Restock medicines, consumables and medical supplies
• Check stock levels and expiry dates
• Keep the reception, consultation rooms and treatment areas clean and organised
• Arrange laboratory tests, referrals, medical reports or follow‑up appointments
• Maintain patient confidentiality and follow clinic SOPs

Depending on the clinic, the role may also include phlebotomy/blood taking, ECG, wound dressing, vaccination assistance or health screening, but these normally require appropriate training.