Client Success & Account Growth Executive

Fullerton Healthcare Group Pte Ltd; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Fullerton Healthcare Group Pte Ltd is seeking an Account Management - Business Development support professional in Singapore. The role encompasses managing a portfolio of corporate clients, data entry, and preparing client reports.

The candidate should have 1–2 years of relevant experience, be proficient in MS Excel, and demonstrate strong customer service, communication, and interpersonal skills. The position is based in Singapore and involves coordination with internal and external

Qualifications

• Diploma or degree in a relevant discipline with 1–2 years of working experience.
• Strong customer service orientation.
• Proficient in MS Excel with ability to handle complex data.
• Strong communication and interpersonal skills.

Responsibilities

• Manage a portfolio of Corporate Clients.
• Data entry and maintenance of Corporate Client database.
• Prepare monthly/ad-hoc Client reporting requirements.
• Receive and respond to Client enquiries through calls and emails.
• Coordinate with internal and external stakeholders to troubleshoot issues and perform service recovery where required.
• Contract renewals and upsell of services.
• Draft documentation including Service Agreements, client handbook, decks, etc.
• Assist with audit requirements and due diligence by Clients.
• Undertake ad-hoc tasks as required.
• Prepare/print member cards and arrange for mailing.
• Document management and archival.
• Conduct communication sessions and sales pitches.
• Assist with Client follow-ups on accounts receivables where required.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Team player

Education

Diploma / Degree in relevant discipline

Tools

MS Excel

Job description

Fullerton Healthcare Group Pte Ltd is seeking an Account Management - Business Development support professional in Singapore. The role encompasses managing a portfolio of corporate clients, data entry, and preparing client reports.

The candidate should have 1–2 years of relevant experience, be proficient in MS Excel, and demonstrate strong customer service, communication, and interpersonal skills. The position is based in Singapore and involves coordination with internal and external