Client Servicing Executive (Urgent)

Triomine Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Triomine Pte Ltd in Singapore is seeking a dynamic Client Servicing and Projects coordinator to manage relationships with customers, prepare quotations, and coordinate projects from start to finish.

The role requires strong communication in English and Chinese, solid MS Office skills, and the ability to work cross-functionally in a fast-paced environment; 1–2 years of related experience is a plus.

Qualifications

• Diploma or degree in Business Administration, Marketing, Communications, or related discipline.
• Excellent verbal and written communication with the ability to build strong customer relationships.
• Proficient in English and Chinese (spoken and written).
• Strong planning, coordination, and multitasking abilities with attention to detail.
• Self-motivated, proactive with a strong sense of responsibility.
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Marketing knowledge is a plus.
• Able to work independently and with cross-functional teams.
• Willingness to learn and adapt in a fast-paced environment.
• 1–2 years of experience in client servicing, account management, or project coordination.

Responsibilities

• Build and maintain strong customer relationships as the primary contact and respond promptly to enquiries.
• Prepare quotations, proposals, reports, and other sales documentation while supporting the Client Servicing team.
• Coordinate projects from initiation to completion, ensuring on-time delivery within scope and quality standards.
• Deliver an exceptional customer experience through timely communication and proactive follow-ups.
• Liaise between customers and internal departments to ensure smooth project execution.
• Identify opportunities for account growth and support new business development initiatives.
• Assist in preparing sales presentations, proposals, and marketing materials.
• Ensure company communication platforms and marketing materials are updated consistently.
• Provide timely updates on project status, customer feedback, and operational matters to support decision-making.

Skills

Communication

English-Chinese bilingual

Organizational skills

Ownership & initiative

MS Office

Education

Diploma or Degree in Business Administration/Marketing/Communications

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

• Customer Communication: Build and maintain strong, long-lasting relationships with customers by serving as their primary point of contact and responding promptly to enquiries.
• Quotation & Administrative Support: Prepare quotations, proposals, reports, and other sales documentation while providing administrative support to the Client Servicing team.
• Project Management & Coordination: Coordinate projects from initiation to completion, ensuring deliverables are completed on time, within scope, and meet quality standards.
• Customer Engagement: Deliver an exceptional customer experience through timely communication, proactive follow-ups, and successful execution of projects based on customers’ needs and objectives.
• Internal Communication: Liaise effectively between customers and internal departments to ensure smooth project execution and efficient resolution of issues.
• Business Development: Strengthen existing customer relationships, identify opportunities for account growth, and support new business development initiatives.
• Sales & Marketing Support: Assist in preparing sales presentations, proposals, and marketing materials to support business pitches and promotional activities.
• Digital & Communication Management: Ensure company communication platforms, marketing materials, and relevant customer information are updated consistently and accurately.
• Management Reporting: Provide timely updates on project status, customer feedback, business opportunities, and operational matters to support informed decision-making.
• Others: Perform any other duties and responsibilities as assigned by the Head of Department.

Requirements

• Education: Diploma or Degree in Business Administration, Marketing, Communications, or a related discipline.
• Communication Skills: Excellent verbal and written communication skills with the ability to build strong customer relationships.
• Language Proficiency: Able to communicate effectively in both English and Chinese (spoken and written).
• Organisational Skills: Strong planning, coordination, and multitasking abilities with excellent attention to detail.
• Ownership & Initiative: Self‑motivated, proactive, and committed to delivering quality work with a strong sense of responsibility.
• Technical Skills: Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Marketing Knowledge: Familiarity with digital marketing, social media platforms, or marketing campaigns is an added advantage.
• Teamwork: Able to work independently while collaborating effectively with cross‑functional teams.
• Learning Mindset: Positive attitude, willing to learn, and adaptable in a fast‑paced working environment.
• Experience: Candidates with 1-2 years of experience in client servicing, account management, or project coordination will have an added advantage.