Client Account Executive

SALESWORKS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

SALESWORKS PTE. LTD. is seeking a proactive Client Services / Account Management professional in Singapore to manage daily client relationships, respond to inquiries, and liaise with the sales network for campaign support.

The role requires strong communication, English proficiency, and a can-do attitude with a dynamic, motivating presence to lead and coordinate internal teams and external clients.

Qualifications

• Excellent communication skills.
• Excellent English language (verbal and written).
• Has a can-do attitude.
• Dynamic personality with ability to lead, engage and motivate team.

Responsibilities

• Day-to-day management of client relationships and communication.
• Serve as first point of contact for internal queries and client inquiries.
• Collaborate with sales network to produce, update and maintain sales collateral and training materials.
• Attend and conduct external client meetings.
• Reconcile invoices and credits with finance.
• Prepare daily/weekly/monthly reports.

Skills

Communication skills

English fluency

Can-do attitude

Dynamic personality

Team leadership

Tools

Microsoft Office

Word

Excel

Access

PowerPoint

Outlook

Job description

Purpose of the Role:

• Daily management of providing service provisions for clients engaged with Salesworks Pte Ltd.
• Point of contact for all client contact, queries and communication internally and externally.
• Liaise with the Sales Network to support the daily management of the campaigns.
• Assist in research and perform first level campaign trending.

Responsibilities:

• Day to day management of the client relationship and communication.
• Able to stand in for CAM as first point of contact for all internal queries.
• Ensure all client enquiries & email are answered daily satisfactorily after getting response from the internal team as well as the sales network.
• Collaborate with sales network to produce, update and maintain current sales collateral & training materials.
• Facilitate and support training to sales network
• Attend and conduct regular external client meetings
• Work in partnership with the client and internal support teams ensuring activity, processes, procedures and requirements are fully supported and effectively communicated.
• Develop and build strong relationships with all stakeholders.
• Daily/Weekly/Monthly reports
• Reconcile invoices and credits with finance.

Requirement:

• Minimum one 2 year working experience under similar filed i.e supporting the Account Management, Project Management, Client Account Management, Channel Management or Sales Management
• Excellent communication skills
• Excellent English language (Verbal and written)
• Has a “can do attitude”
• Dynamic personality, with an ability to lead, engages and motivates team
• Able to provide simple solutions to complex issues and process
• Good organizational skills and able to meet deadline
• Proficient with Microsoft Office packages including Word, Excel, Access, Powerpoint and Outlook