Client Service Consultant

A Good Helper; Singapore; Hybrid; SGD 35,000 - 60,000; Full time

Job summary

A Good Helper is seeking a service-oriented Personnel to understand clients’ needs, recommend suitable applicants, and guide clients through the hiring and placement process in Singapore. You will liaise with clients to understand requirements, interview applicants, and coordinate next steps with the sourcing and administration teams.

The role emphasizes strong communication, the ability to manage multiple cases, and a client-first approach.

Qualifications

• Service-oriented approach with client focus.
• Ability to manage multiple cases and follow-ups.
• Experience in recruitment, sales, or customer service is an advantage.

Responsibilities

• Understand clients' hiring needs and requirements.
• Interview applicants and assess suitability for clients.
• Arrange interviews and provide timely updates on hiring decisions.
• Manage cases from enquiry to placement with sourcing and administration teams.
• Maintain strong client relationships and meet agreed requirements.

Skills

Strong communication

Interpersonal skills

Service-oriented

Job description

We are looking for a motivated, service-oriented Personnel to understand clients’ needs, recommend suitable applicants, and guide clients through the hiring and placement process.

Key Responsibilities

• Understand clients' hiring needs, preferences, and hiring requirements.
• Interview applicants, assess their suitability, and recommend suitable applicants to clients.
• Arrange interviews between employers and applicant, answer enquiries, and follow up on hiring decisions.
• Manage cases from initial enquiry through to placement, working closely with the sourcing and administration teams.
• Maintain strong client relationships, provide timely updates, and work towards agreed requirements.

What We Are Looking For

Strong communication and interpersonal skills, a service-oriented approach, and the ability to manage multiple cases and follow-ups. You should be comfortable handling client enquiries, discussing recruitment services, and working towards targets. Experience in recruitment, sales, or customer service is an advantage.

Location: Chinatown
Working Days & Hours: Hybrid arrangement