Client Relationship & Omnichannel Sales Associate

Chloé; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Chloé in Singapore is seeking a Sales Associate to welcome guests and act as a trusted advisor. You will deliver exceptional service, build long-term client relationships, and participate in CRM and omnichannel campaigns to drive boutique performance.

The role requires a proactive team player who embodies Maison values and maintains a luxurious store environment. You will collaborate with colleagues to meet store targets and provide outstanding after-sales care.

Qualifications

• Client relationship ownership and exceptional customer service.
• Proficient with clienteling and CRM tasks.
• Omnichannel sales mindset and luxury service standards.

Responsibilities

• Welcome guests and act as a trusted advisor.
• Deliver exceptional Customer Service and build long-term relationships.
• Execute personalised outreach campaigns and CRM tasks.
• Capture client data and know your portfolio of customers.
• Collaborate as an omnichannel business partner to grow sales.
• Work toward store and personal KPIs and participate in training.
• Maintain immaculate store environment and grooming at all times.
• Inform Boutique Management of any repairs or stock needs.
• Support after-sales service and follow-up with clients.
• Adhere to Richemont policies and standards.

Job description

Chloé in Singapore is seeking a Sales Associate to welcome guests and act as a trusted advisor. You will deliver exceptional service, build long-term client relationships, and participate in CRM and omnichannel campaigns to drive boutique performance.

The role requires a proactive team player who embodies Maison values and maintains a luxurious store environment. You will collaborate with colleagues to meet store targets and provide outstanding after-sales care.