Client Relations & Operations Executive Assistant

Elitez Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Elitez Pte Ltd in Singapore seeks a Client Communications & Operations Coordinator to liaise with clients, support sales, and coordinate transactions. You will handle inquiries via phone, email and chat, manage schedules and chase documents and payments.

Diploma or Bachelor's degree in Business, Real Estate or related field is preferred, with strong communication and organisational skills, and the ability to work independently with minimal supervision. Occasional site visits may be required.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Business Management, Property, Real Estate, Communications or a related discipline.
• Relevant working experience in operations, customer service, sales, business development or client management is preferred.
• Strong communication and interpersonal skills, with the confidence to communicate with clients and external stakeholders.
• Confident and comfortable making outbound sales and sourcing calls.
• Persistent and resilient when following up on documents, payments and unresponsive clients.
• Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously.
• Professional, presentable and credible when dealing with clients and business stakeholders.
• Good attention to detail and strong follow-through.
• Comfortable working with software, digital platforms and AI tools.
• Able to handle confidential, sensitive client and financial information with a high level of integrity and discretion.

Responsibilities

• Act as a key point of contact for clients via phone, WhatsApp, email and other channels.
• Respond to client enquiries professionally and ensure timely follow-up.
• Maintain good relationships with clients and external stakeholders.
• Liaise with officers, lawyers, landlords, agents and other relevant parties when required.
• Proactively follow up on outstanding client matters and ensure issues are tracked and resolved.

Skills

Outbound sales

Client communication

Relationship building

Organisational skills

Education

Diploma or Bachelor's degree in Business Administration/Real Estate/Communications

Tools

CRM software

AI tools

Job description

Elitez Pte Ltd in Singapore seeks a Client Communications & Operations Coordinator to liaise with clients, support sales, and coordinate transactions. You will handle inquiries via phone, email and chat, manage schedules and chase documents and payments.

Diploma or Bachelor's degree in Business, Real Estate or related field is preferred, with strong communication and organisational skills, and the ability to work independently with minimal supervision. Occasional site visits may be required.