Customer Service & Operations Coordinator

STAFFKING PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

STAFFKING PTE. LTD. is seeking a proactive Client Support Coordinator in Singapore. You will handle customer enquiries via email, hotline, and AI chatbot, and assist across Power, Solar, and EV sectors.

You will generate, track, and follow up on leads, coordinate with the BD, Operations, and LEW teams, and support proposal preparation, site visits, and documentation to ensure smooth operations. A detail-oriented team player is essential.

Qualifications

• Strong command of English (written and spoken).
• Excellent coordination skills and follow-up discipline.
• Good communication and customer handling abilities.
• Detail-oriented with strong administrative and organisational skills.
• Able to multitask in a fast-paced environment.
• Positive attitude and a team player.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot.
• Support customer service across Power, Solar, and EV.
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team.
• Assist with proposal preparation and scheduling of appointments and site visits.
• Handle LEW submissions and ensure documentation is complete.
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors).
• Support EVC administrative tasks (reporting, tariff updates, app-related matters).
• Maintain proper records and tracking, and perform general administrative duties.

Skills

English proficiency

Coordination

Communication skills

Detail-oriented

Multitasking

Team player

Job description

STAFFKING PTE. LTD. is seeking a proactive Client Support Coordinator in Singapore. You will handle customer enquiries via email, hotline, and AI chatbot, and assist across Power, Solar, and EV sectors.

You will generate, track, and follow up on leads, coordinate with the BD, Operations, and LEW teams, and support proposal preparation, site visits, and documentation to ensure smooth operations. A detail-oriented team player is essential.