Client Relations Executive

HONSEN PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

HONSEN PTE. LTD. is seeking a client-focused professional to handle full spectrum order fulfilment and build sustainable relationships with customers through open, interactive communication.

The role requires strong attention to detail, the ability to work in a fast-paced environment, and fluency in English and Mandarin to liaise with business partners. You will support day-to-day operations and take on ad-hoc duties as directed.

Qualifications

• Diploma/ Bachelor's Degree in Marketing or Business Administration; professional certification desirable.
• Preferably with relevant experience.

Responsibilities

• Handle full spectrum order fulfilment.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Uncover customer's need & propose appropriate solutions to resolve customer's issue.
• Contributes to team effort by accomplishing related results as needed.
• Any ad-hoc duties assigned by immediate superior.

Skills

Willingness to learn

Fast-paced work

Self-motivated

Detail-oriented

Bilingual English/Mandarin

Education

Bachelor's or Diploma in Marketing or Business Administration

Job description

Roles & Responsibilities

• Handle full spectrum order fulfilment.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Maintain close interactions with internal and external customers to ensure to ensure smooth day to day operations.
• Uncover customer's need & propose appropriate solutions to resolve customer's issue.
• Contributes to team effort by accomplishing related results as needed.
• Any ad-hoc duties assigned by immediate superior.

Other Preferred Skills

• Willingness to learn and take up new challenges.
• Ability to work quickly and accurately in a fast-paced, deadline driven environment
• Highly self-motivated and well-organized
• Detail-oriented, focused, motivated, able to adapt to an ever-changing environment
• Fluent in English and Mandarin, capable of effectively communicating with business associates

Qualification & Education Requirements

• Diploma/ Bachelor's Degree in Marketing, Business Administration, Professional Certification would be desirable
• Preferably with relevant experience

We regret that only short-listed candidates will be contacted for an interview.