Client Success & Relations Specialist

HONSEN PTE. LTD.; Singapore; Sur place; SGD 39 000 - 61 000; Plein temps

Résumé du poste

HONSEN PTE. LTD. is seeking a client-focused professional to handle full spectrum order fulfilment and build sustainable relationships with customers through open, interactive communication.

The role requires strong attention to detail, the ability to work in a fast-paced environment, and fluency in English and Mandarin to liaise with business partners. You will support day-to-day operations and take on ad-hoc duties as directed.

Qualifications

• Diploma/ Bachelor's Degree in Marketing or Business Administration; professional certification desirable.
• Preferably with relevant experience.

Responsabilités

• Handle full spectrum order fulfilment.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Uncover customer's need & propose appropriate solutions to resolve customer's issue.
• Contributes to team effort by accomplishing related results as needed.
• Any ad-hoc duties assigned by immediate superior.

Connaissances

Willingness to learn

Fast-paced work

Self-motivated

Detail-oriented

Bilingual English/Mandarin

Formation

Bachelor's or Diploma in Marketing or Business Administration

Description du poste

HONSEN PTE. LTD. is seeking a client-focused professional to handle full spectrum order fulfilment and build sustainable relationships with customers through open, interactive communication.

The role requires strong attention to detail, the ability to work in a fast-paced environment, and fluency in English and Mandarin to liaise with business partners. You will support day-to-day operations and take on ad-hoc duties as directed.