Client Relations & Communications Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

AVARON PTE. LTD. is seeking a customer service-minded professional to support client communications and account management. The role focuses on polite, clear interactions, accurate note-taking, and timely follow-ups to ensure client satisfaction.

You will work with internal teams to share feedback, apply service standards, and stay calm while resolving issues. Continuous learning and time-management improvement are encouraged.

Qualifications

• Be polite, clear, and responsive in client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Communicate clearly with internal teams.
• Learn and apply company customer service standards.

Responsibilities

• Be polite, clear, and responsive in client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude when dealing with clients.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Communicate with internal teams and share client feedback.
• Be open to feedback and continuous learning.

Skills

Polite communication

Active listening

Follow up

Client relationships

Team collaboration

Customer service

Problem solving

Time management

Product knowledge

Job description

AVARON PTE. LTD. is seeking a customer service-minded professional to support client communications and account management. The role focuses on polite, clear interactions, accurate note-taking, and timely follow-ups to ensure client satisfaction.

You will work with internal teams to share feedback, apply service standards, and stay calm while resolving issues. Continuous learning and time-management improvement are encouraged.