Client Relations & Communication Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

AVARON PTE. LTD. in Singapore is seeking a customer service-oriented professional to support client accounts and ensure clear, responsive communication.

You will listen to client needs, take accurate notes, and follow up on requests while collaborating with internal teams to resolve issues. This role emphasizes reliability, time management, and a commitment to continuous learning and product knowledge to meet client expectations.

Qualifications

• Strong communication skills and customer-first mindset.
• Ability to listen carefully and take accurate notes.
• Calm, solution-focused approach to issues.
• Willingness to learn and adapt to company standards.
• Ability to work with internal teams to deliver client satisfaction.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and escalate when needed.
• Stay calm and solution-focused when issues arise.
• Communicate clearly with internal teams.
• Share relevant client feedback with colleagues.
• Ask questions and learn from team members.
• Be open to feedback and continuous learning.
• Improve communication and time-management skills.
• Understand products, services, and client expectations.

Skills

Communication

Customer service

Active listening

Time management

Team collaboration

Problem solving

Job description

AVARON PTE. LTD. in Singapore is seeking a customer service-oriented professional to support client accounts and ensure clear, responsive communication.

You will listen to client needs, take accurate notes, and follow up on requests while collaborating with internal teams to resolve issues. This role emphasizes reliability, time management, and a commitment to continuous learning and product knowledge to meet client expectations.