Client Success & Communications Specialist

AVARON PTE. LTD.; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

AVARON PTE. LTD. is seeking a customer service-oriented professional to support client accounts and deliver exceptional service.

The role emphasizes clear communication, attentive listening, and timely follow-ups to meet client needs. You will collaborate with senior team members, share client feedback, and learn about our products and services while continually improving time-management and interpersonal skills.

Qualifications

• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and elevate when needed.
• Stay calm and solution-focused when issues arise.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Communicate clearly with internal teams.
• Share relevant client feedback with colleagues.
• Ask questions and learn from team members.
• Be open to feedback and continuous learning.
• Improve communication and time-management skills.
• Understand products, services, and client expectations.

Job description

AVARON PTE. LTD. is seeking a customer service-oriented professional to support client accounts and deliver exceptional service.

The role emphasizes clear communication, attentive listening, and timely follow-ups to meet client needs. You will collaborate with senior team members, share client feedback, and learn about our products and services while continually improving time-management and interpersonal skills.