Client Onboarding Analyst |6 month contract| Central

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

RMA CONTRACTS PTE. LTD. in Singapore seeks an onboarding coordinator to manage end-to-end client onboarding, including account opening, documentation, and communications with Sales, Compliance, Legal, Credit Risk, and Operations.

The role suits candidates with up to 2 years in KYC, onboarding, or client-facing functions, offering strong English skills, advanced Excel and PowerPoint, and proven ability to multitask and collaborate across teams.

Qualifications

• Bachelor Degree in a relevant subject matter.
• Experience in pre-trade / onboarding functions.
• Strong written and verbal English communication skills.
• Ability to handle multiple tasks and improve workflows.
• Strong risk mindset.
• Clear and concise communication; stakeholder management.
• Client-focused with relationship-building capability.
• Team player, collaborates across teams.
• Judgment and problem solving; anticipates questions.
• Influences outcomes with persuasive recommendations.
• Business and regulatory focus for pre-execution space.
• Advanced Excel user.
• Data analytics knowledge/experience.
• Advanced PowerPoint user.
• Effective communicator, multitasker, fast learner.

Responsibilities

• Work with Sales to prioritize onboarding requests.
• Drive documentation and account opening processes from initiation to completion.
• Serve as point person for clients in the onboarding process.
• Liaise with Legal, Credit Risk Management, Counterparty Risk and Operations.
• Provide transparency to Sales and clients on onboarding status.
• Escalation point for issues/bottlenecks in onboarding.

Skills

Advanced Excel

Advanced PPT

Data analytics

Communication

Multitasking

Organisational skills

Risk mindset

Client focus

Teamwork

Problem solving

Influencing

Fast learner

Education

Bachelor Degree in a relevant subject matter

Tools

Excel

PowerPoint

Job description

About The Role

Support the end-to-end client onboarding process by coordinating account opening, documentation, and stakeholder communications across Sales, Compliance, Legal, Credit Risk, and Operations teams. Ideal candidates have up to 2 years of experience in KYC, onboarding, compliance, or client-facing roles, with strong communication, organisational, and multitasking skills. Advanced Excel, PowerPoint, and data analysis capabilities are advantageous.

Key Responsibilities

• Work with Sales to prioritize onboarding requests
• Drive the documentation and account opening processes for clients frominitiation to completion
• Serve as point person for clients in the onboarding process
• Liaise with internal stakeholders including Legal, Credit Risk Management, Counterparty Risk and Operations
• Provide transparency to Sales and clients on onboarding status
• Act as initial escalation point for clients and internal groups for issues/bottlenecks in the onboarding process

Job Requirements

• Bachelor Degree in a relevant subject matter
• Ideal candidate will have experience in pre-trade / onboarding functions
• Strong written and verbal English communication skills are required to support client interactions and stakeholder management.
• Drive and Motivation- can handle multiple tasks, takes initiative to improve his/her own performance or workflow processes, works intensely towards challenging goals and persists in the face of obstacles or setbacks.
• Risk Management – possess a strong risk mindset
• Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others.
• Client focus – client centric mindset, desire to build trusted and long-term relationships with clients
• Teamwork - Strong team player, collaborates with others within and across teams, encourages other team members to participate and acknowledges the contributions of others
• Judgment and Problem solving - Thinks ahead, anticipates questions, finds alternative solutions, and identifies clear objectives. Sees the big picture and effectively analyses complex issues
• Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations.
• Business and Regulatory focus – to be able to build different jurisdictional regulatory, and product specific requirements in regards in pre-execution space
• Avanced Excel user
• Data analytics knowledge/experience
• Advanced PPT user
• Effective communicator, multitasker, fast learner

This is an outsource role.

All Curriculum Vitae will be treated with the strict confidentiality.

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\"This is in partnership with the Employment and Employability Institute Pte Ltd (\"e2i\"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group's PDPA and e2i's PDPA