Junior Client Onboarding / KYC Analyst (Contract)

Peoplebank Hong Kong Limited; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Peoplebank Hong Kong Limited is seeking a Client Onboarding / KYC Analyst (Global Markets) in Singapore to support onboarding and account opening activities, liaising with Sales, clients and internal teams to ensure timely completion. This role suits an early-career professional with good communication and a client-focused mindset, interested in banking operations, KYC or compliance.

You will coordinate requests, manage documentation, and serve as the main client contact, while maintaining

Qualifications

• Degree in a relevant discipline.
• Internship experience up to 2 years in KYC, compliance, client onboarding, banking operations or a customer-facing role.
• Excellent written and verbal communication in English.
• Strong interpersonal skills and ability to engage with clients and stakeholders.
• Proactive, detail-oriented and eager to learn.
• Proficiency in Excel and PowerPoint; data analytics knowledge is a plus.

Responsibilities

• Coordinate client onboarding requests with Sales and prioritise activities.
• Manage documentation and account opening processes from initiation through completion.
• Serve as the primary contact for clients throughout the onboarding journey.
• Liaise with Legal, Credit Risk, Compliance and Operations to facilitate timely onboarding.
• Provide regular updates on onboarding progress and outstanding requirements.
• Identify bottlenecks, resolve operational issues and escalate when needed.
• Maintain accurate records and support process improvements to enhance the client experience.

Skills

Communication skills

Interpersonal skills

Multitasking

Analytical thinking

Attention to detail

English proficiency

Client-facing

Education

Degree in a relevant discipline

Tools

Microsoft Excel

PowerPoint

Job description

Client Onboarding / KYC Analyst (Global Markets)

Contract Duration: 6 Months

About the Role

Join the Global Banking & Markets New Business Group, part of the Operations division, to support client onboarding and account opening activities. You will work closely with Sales, clients and internal stakeholders to ensure onboarding requests are managed efficiently and completed within the expected timelines.

This role is ideal for an early-career professional with strong communication skills, a client-focused mindset and an interest in banking operations, KYC or compliance.

Key Responsibilities

• Coordinate client onboarding requests with Sales and prioritise activities based on business needs.
• Manage documentation and account opening processes from initiation through completion.
• Serve as the primary contact for clients throughout the onboarding journey.
• Liaise with internal teams, including Legal, Credit Risk, Compliance and Operations, to facilitate timely onboarding.
• Provide regular updates on onboarding progress and outstanding requirements.
• Identify bottlenecks, resolve operational issues and escalat
• Maintain accurate records and support process improvements to enhance the client experience.

Requirements

• Degree in a relevant discipline.
• Internship experience to 2 years of experience in KYC, compliance, client onboarding, banking operations or a customer-facing role. Recent graduates with outstanding communication skills are welcome to apply.
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills and the ability to engage confidently with clients and internal stakeholders.
• Able to multitask, manage competing priorities and work effectively in a fast-paced environment.
• Proactive, detail-oriented and willing to learn.
• Strong analytical and problem-solving abilities, with an awareness of risk and regulatory requirements.
• Proficiency in Microsoft Excel and PowerPoint; data analytics knowledge or experience is an advantage.
• Fluency in other languages is highly desirable.