Client Onboarding Analyst |6 month contract| Central

RMA Contracts Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

RMA Contracts Pte Ltd is seeking a detail-oriented onboarding specialist to coordinate end-to-end client onboarding, from documentation to account opening, across Sales, Compliance, Legal, Credit Risk and Operations. The role targets candidates with up to 2 years of experience in KYC, onboarding or client-facing roles and emphasizes clear communication and multitasking.

Your day-to-day will involve liaising with multiple internal teams, providing visibility on onboarding status, and acting as

Qualifications

• Bachelor degree in a relevant field.
• Up to 2 years of experience in KYC, onboarding, compliance, or client-facing roles.
• Demonstrated ability to coordinate across multiple internal teams.
• Strong written and verbal English communication for client interactions.
• Advanced Excel, PowerPoint, and data analysis capabilities valued.

Responsibilities

• Coordinate onboarding: account opening, documentation, stakeholder communications.
• Prioritize onboarding requests with Sales.
• Serve as main contact for clients during onboarding.
• Coordinate with Legal, Compliance, Credit Risk, and Operations teams.
• Provide onboarding status updates to Sales and clients.
• Escalate issues in onboarding to resolve bottlenecks.

Skills

Advanced Excel

Advanced PPT

Data analytics

Strong communication skills

Multitasking

Teamwork

Problem solving

Risk mindset

Regulatory focus

Client focus

Influencing outcomes

Education

Bachelor Degree

Tools

PowerPoint

Job description

About The Role

Support the end-to-end client onboarding process by coordinating account opening, documentation, and stakeholder communications across Sales, Compliance, Legal, Credit Risk, and Operations teams. Ideal candidates have up to 2 years of experience in KYC, onboarding, compliance, or client-facing roles, with strong communication, organisational, and multitasking skills. Advanced Excel, PowerPoint, and data analysis capabilities are advantageous.

Key Responsibilities

• Work with Sales to prioritize onboarding requests
• Drive the documentation and account opening processes for clients frominitiation to completion
• Serve as point person for clients in the onboarding process
• Liaise with internal stakeholders including Legal, Credit Risk Management, Counterparty Risk and Operations
• Provide transparency to Sales and clients on onboarding status
• Act as initial escalation point for clients and internal groups for issues/bottlenecks in the onboarding process

Job Requirements

• Bachelor Degree in a relevant subject matter
• Ideal candidate will have experience in pre-trade / onboarding functions
• Strong written and verbal English communication skills are required to support client interactions and stakeholder management.
• Drive and Motivation- can handle multiple tasks, takes initiative to improve his/her own performance or workflow processes, works intensely towards challenging goals and persists in the face of obstacles or setbacks.
• Risk Management – possess a strong risk mindset
• Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others.
• Client focus – client centric mindset, desire to build trusted and long-term relationships with clients
• Teamwork - Strong team player, collaborates with others within and across teams, encourages other team members to participate and acknowledges the contributions of others
• Judgment and Problem solving - Thinks ahead, anticipates questions, finds alternative solutions, and identifies clear objectives. Sees the big picture and effectively analyses complex issues
• Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations.
• Business and Regulatory focus – to be able to build different jurisdictional regulatory, and product specific requirements in regards in pre-execution space
• Avanced Excel user
• Data analytics knowledge/experience
• Advanced PPT user
• Effective communicator, multitasker, fast learner

This is an outsource role.

All Curriculum Vitae will be treated with the strict confidentiality.

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\"This is in partnership with the Employment and Employability Institute Pte Ltd (\"e2i\"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group's PDPA and e2i's PDPA