Client Development Executive, Singapore & Malaysia

Tiffany & Co; Singapore; On-site; SGD 50,000 - 80,000; Full time

Benefits offered by this job

Iconic luxury maison

Cross-functional exposure

Culture of thoughtfulness

Career trajectory

Job summary

Tiffany & Co. in Singapore is seeking a Client Development Executive to support the Client Development & Relations Manager in rolling out the client development strategy across Singapore and Malaysia.

You will help drive clienteling adoption, retail team enablement, and performance tracking. Based in Singapore, you will analyze data, provide insights, and champion data-driven decisions to enhance client performance and tool adoption across multiple teams, including Retail, CRM, Marketing, and

Qualifications

• Prior experience in luxury retail, client development, or hospitality — ideally with exposure to clienteling tools.
• Strong communication and interpersonal skills, comfortable supporting stakeholders at all levels.
• Cultural fluency across Singapore and Malaysia; fluent in English, additional languages a plus.

Responsibilities

• Gather and organize the market data and client insights that feed directly into the Manager's roadmap decisions, ensuring recommendations are grounded in current, accurate information.
• Prepare stakeholder briefings and follow-up materials that support the Manager's relationship-building with store management, Marketing, and Operations.
• Compile and maintain the KPI tracking and performance reporting that the Manager uses to demonstrate ROI to regional and global client development teams.
• Document and organize best practices identified across the market, building the knowledge base the Manager draws on when proposing new activations.
• Coordinate the scheduling, logistics, and materials for the training sessions the Manager leads, so every session runs smoothly from planning through delivery.
• Serve as the day-to-day point of contact for retail teams' clienteling tool questions between formal coaching sessions, extending the Manager's support into daily store life.
• Provide day-to-day operational and administrative support to the Client Development stakeholders across Singapore and Malaysia, so the Manager can focus on people leadership.

Skills

Client development

Luxury retail

Hospitality

Clienteling tools

Strong communication

Stakeholder management

Tools

Clienteling tools

Job description

Trending

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

About the Role

As Client Development Executive, you will support the Client Development & Relations Manager in rolling out the client development strategy across Singapore and Malaysia — helping drive clienteling adoption, retail team enablement, and performance tracking.

Your Mission

Based in Singapore, you will support the execution of a market-wide client strategy through data analytics, insights, and recommendations. You will champion data-driven decisions to help clienteling, client performance, and tool adoption. Working closely with Retail, CRM, Marketing, High Jewelry, and local leadership teams, you will ensure every that our decisions are grounded through data-driven insights.

Key Responsibilities

• Gather and organize the market data and client insights that feed directly into the Manager's roadmap decisions, ensuring recommendations are grounded in current, accurate information.
• Prepare stakeholder briefings and follow-up materials that support the Manager's relationship-building with store management, Marketing, and Operations

Clienteling Performance, Monitoring & Innovation Support

• Compile and maintain the KPI tracking and performance reporting that the Manager uses to demonstrate ROI to regional and global client development teams.
• Document and organize best practices identified across the market, building the knowledge base the Manager draws on when proposing new activations.

Training, Enablement & Tool Adoption Follow Up

• Coordinate the scheduling, logistics, and materials for the training sessions the Manager leads, so every session runs smoothly from planning through delivery.
• Serve as the day-to-day point of contact for retail teams' clienteling tool questions between formal coaching sessions, extending the Manager's support into daily store life.

Team & Day-to-Day Continuity

Provide day-to-day operational and administrative support to the Client Development stakeholders across Singapore and Malaysia, so the Manager can focus on people leadership.

What We're Looking For

• Prior experience in luxury retail, client development, or hospitality — ideally with exposure to clienteling tools.
• Strong communication and interpersonal skills, comfortable supporting stakeholders at all levels.
• Cultural fluency across Singapore and Malaysia; fluent in English, additional languages a plus

What Tiffany Offers

• A role at the heart of one of the world's most iconic luxury Maisons.
• Cross-functional exposure across markets, functions, and the LVMH ecosystem.
• A culture built on thoughtfulness, creativity, and genuine care for people.
• Meaningful opportunities to shape your own career trajectory within Tiffany and LVMH