Client Development Executive, Singapore & Malaysia

LVMH Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tiffany & Co. seeks a Client Development Executive to drive clienteling adoption and enablement across Singapore and Malaysia. You will support data-driven decision making, stakeholder engagement, and training delivery to empower store teams and optimize client performance.

Based in Singapore, you will work with Retail, CRM, Marketing, High Jewelry, and local leadership to implement the market strategy while maintaining a strong client focus and cross-functional collaboration across LVMH brands.

Qualifications

• Prior experience in luxury retail or client development.
• Strong communication and interpersonal skills.
• Fluent in English; additional languages a plus.

Responsibilities

• Gather and organize market data and client insights to feed decision making.
• Prepare stakeholder briefings to support management relationships with store teams, Marketing, and Operations.
• Compile KPI tracking and performance reporting to demonstrate ROI to regional and global teams.
• Document best practices across the market to build a reusable knowledge base for activations.
• Coordinate training logistics and materials for sessions led by the Manager; support day-to-day clienteling tool questions.
• Provide day-to-day operational and administrative support to Client Development stakeholders in Singapore and Malaysia.

Skills

Strong communication

Interpersonal skills

Fluent English

Cultural fluency

Tools

Clienteling tools

Job description

As Client Development Executive, you will support the Client Development & Relations Manager in rolling out the client development strategy across Singapore and Malaysia — helping drive clienteling adoption, retail team enablement, and performance tracking.

Your Mission

Based in Singapore, you will support the execution of a market-wide client strategy through data analytics, insights, and recommendations. You will champion data-driven decisions to help clienteling, client performance, and tool adoption. Working closely with Retail, CRM, Marketing, High Jewelry, and local leadership teams, you will ensure every that our decisions are grounded through data-driven insights.

Key Responsibilities

• Gather and organize the market data and client insights that feed directly into the Manager's roadmap decisions, ensuring recommendations are grounded in current, accurate information.
• Prepare stakeholder briefings and follow-up materials that support the Manager's relationship-building with store management, Marketing, and Operations

Clienteling Performance, Monitoring & Innovation Support

• Compile and maintain the KPI tracking and performance reporting that the Manager uses to demonstrate ROI to regional and global client development teams.
• Document and organize best practices identified across the market, building the knowledge base the Manager draws on when proposing new activations.

Training, Enablement & Tool Adoption Follow Up

• Coordinate the scheduling, logistics, and materials for the training sessions the Manager leads, so every session runs smoothly from planning through delivery.
• Serve as the day-to-day point of contact for retail teams' clienteling tool questions between formal coaching sessions, extending the Manager's support into daily store life.

Team & Day-to-Day Continuity

Provide day-to-day operational and administrative support to the Client Development stakeholders across Singapore and Malaysia, so the Manager can focus on people leadership.

What We're Looking For

• Prior experience in luxury retail, client development, or hospitality — ideally with exposure to clienteling tools.
• Strong communication and interpersonal skills, comfortable supporting stakeholders at all levels.
• Cultural fluency across Singapore and Malaysia; fluent in English, additional languages a plus

What Tiffany Offers

A role at the heart of one of the world's most iconic luxury Maisons.

Cross-functional exposure across markets, functions, and the LVMH ecosystem.

A culture built on thoughtfulness, creativity, and genuine care for people.

Meaningful opportunities to shape your own career trajectory within Tiffany and LVMH

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.