Client Advisor

RIMOWA; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

RIMOWA Singapore is seeking a store associate to deliver exceptional client experiences while achieving sales goals in a luxury retail environment.

You will support daily store operations, build strong relationships with clients, coordinate local events, maintain brand standards, and handle payments and stock checks. Fluency in English and excellent communication are required; you will thrive as a self-motivated team player.

Qualifications

• Sales experience in luxurious or travel related retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.
• Good command of spoken and written English.

Responsibilities

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assists to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Skills

Sales experience in luxury/travel

Customer service

Interpersonal skills

Communication

English proficiency

Team player

Job description

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assists to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Qualifications

• Sales experience in luxurious or travel related retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.
• Good command of spoken and written English.

Data collected will be treated in strict confidence and used for recruitment purpose only.