Client Advisor (Beauty)

Inside Lvmh; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

Louis Vuitton in Singapore is seeking a Retail Sales Associate to be an ambassador for the brand, delivering premium client service and fashion expertise. You will guide clients through product knowledge and ensure every interaction reflects the promise of Louis Vuitton.

You will welcome clients, build long-term relationships, and collaborate with the store team to achieve sales and store objectives. Proficiency in English and Mandarin is required, with flexibility to work retail hours.

Qualifications

• Excellent communication and client service skills.
• Passion for Louis Vuitton products and fashion.
• Willing to work retail operational hours.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Perform as a team player and participate in all activities contributing to the overall objectives of the store

Skills

Communication skills

Customer service mindset

Adaptable

Fast learner

Professional attitude

Empathy

English

Mandarin

Education

GCE A levels

Job description

• Be an ambassador of Louis Vuitton, ensuring that every client is treated according to our promise
• To strive to discover our clients and their every need, to guide them across the Brand and proactively reach out to them to achieve individual and team goals

Job responsabilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Perform as a team player and participate in all activities contributing to the overall objectives of the store

Profile

• Excellent communication skills with pleasant disposition
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with a customer service focused mentality and initiative
• Possess a professional attitude with a mindset of curiosity and empathy
• Some experience in retail, customer service or hospitality industry is preferred
• Minimum GCE “A" levels or equivalent
• Proficiency in English and Mandarin with ability to speak third language an added advantage to converse with Chinese and International clients
• With a clear understanding that what we offer is a career in retail operations, successful individuals are required to perform the retail operational hours