Client Advisor (Beauty)

Louis Vuitton; Singapore; On-site; SGD 36,000 - 64,000; Full time

Job summary

Louis Vuitton in Singapore is seeking a customer-focused sales professional to be an ambassador of the brand, delivering premium service and product knowledge while guiding clients across categories. You will welcome guests, develop relationships, and work as a team to meet store objectives, with a mindset of curiosity and empathy.

Fluency in English and Mandarin is essential, with a third language considered an advantage.

Qualifications

• Excellent communication and pleasant disposition.
• Fluent in English and Mandarin; additional language is an advantage.
• Prior retail, customer service or hospitality experience preferred.

Responsibilities

• Drive individual and team sales and be accountable for store results.
• Welcome clients and deliver premium customer service with product knowledge.
• Engage with clients to develop long-term relationships and confidence in Louis Vuitton products.
• Perform as a team player and contribute to the store's overall objectives.

Skills

Client relationship building

Communication skills

Retail/customer service

Education

GCE A-levels or equivalent

Job description

About The Job

• Be an ambassador of Louis Vuitton, ensuring that every client is treated according to our promise
• To strive to discover our clients and their every need, to guide them across the Brand and proactively reach out to them to achieve individual and team goals

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Perform as a team player and participate in all activities contributing to the overall objectives of the store

Profile

• Excellent communication skills with pleasant disposition
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with a customer service focused mentality and initiative
• Possess a professional attitude with a mindset of curiosity and empathy
• Some experience in retail, customer service or hospitality industry is preferred
• Minimum GCE "A" levels or equivalent
• Proficiency in English and Mandarin with ability to speak third language an added advantage to converse with Chinese and International clients
• With a clear understanding that what we offer is a career in retail operations, successful individuals are required to perform the retail operational hours

Reference LVM33643