Claims Administrative Executive - Up to S$3.5k - 1 year contract

TALENT EDGE RECRUITMENT LLP; Singapore; Sur place; SGD 28 000 - 45 000; Plein temps

Résumé du poste

TALENT EDGE RECRUITMENT LLP is seeking a Claims Administrative Officer in Singapore to perform manual registration of A&H and Life insurance claims and prepare documents for scanning and registration into the claims system.

You will maintain accurate records, manage related emails, support assessors, and follow up on missing documentation, with responsibilities spanning correspondence, hospital follow-ups, and claims processing until completion.

Qualifications

• Experience with life insurance or medical claims in a healthcare setting.
• Ability to manage administrative tasks independently.

Responsabilités

• Perform manual registration of A&H and Life insurance claims.
• Prepare claim documents for scanning, indexing, and registration into the claims system.
• Assist in maintaining accurate claims records and documentation.
• Manage A&H claims-related emails and enquiries.
• Support claims assessors by attending to agent, customer service, and industry search enquiries.
• Assist in resolving missing documentation issues and follow up with relevant parties for outstanding requirements.
• Prepare responses to lawyer letters relating to claims involving Letters of Administration and Grants of Probate.
• Prepare and send death claims invitation letters to potential claimants under proactive claims handling initiatives.
• Follow up with hospitals and clinics for outstanding medical reports.
• Collect and process incoming mails, cheques, and hardcopy claim submissions.
• Update Credit Shield claims records and trackers.
• Conduct hospital, clinic, and industry searches to support claims processing.
• Perform fund transfers to facilitate timely claims payments.
• Support ad-hoc projects and administrative tasks assigned by supervisors.
• Undertake any other duties as assigned to support the operational needs of the Claims Department.

Connaissances

Life Insurance claims

Administrative duties

Independent worker

Description du poste

Job Description:

• Perform manual registration of A&H and Life insurance claims.
• Prepare claim documents for scanning, indexing, and registration into the claims system.
• Assist in maintaining accurate claims records and documentation.
• Manage A&H claims-related emails and enquiries.
• Support claims assessors by attending to agent, customer service, and industry search enquiries.
• Assist in resolving missing documentation issues and follow up with relevant parties for outstanding requirements.
• Prepare responses to lawyer letters relating to claims involving Letters of Administration and Grants of Probate.
• Prepare and send death claims invitation letters to potential claimants under proactive claims handling initiatives.
• Follow up with hospitals and clinics for outstanding medical reports.
• Collect and process incoming mails, cheques, and hardcopy claim submissions.
• Update Credit Shield claims records and trackers.
• Conduct hospital, clinic, and industry searches to support claims processing.
• Perform fund transfers to facilitate timely claims payments.
• Support ad-hoc projects and administrative tasks assigned by supervisors.
• Undertake any other duties as assigned to support the operational needs of the Claims Department.

Requirements:

• Minimum some operation experience on Life Insurance / medical claims experience in healthcare setup.
• Able to handle administrative duties independently.