Claim Analyst

Vitol; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Vitol Asia is seeking a skilled professional to analyse charterparties and related documents, computing demurrage and shipping-related claims with shipowners and counterparties. You will review claims, negotiate settlements, and maintain relationships with counterparties and internal teams in a fast-paced trading environment.

The role requires 3+ years in demurrage/claims, a Polytechnic Diploma or Maritime studies diploma, and strong analytical, communication, and teamwork abilities.

Qualifications

• At least 3 years of working experience in demurrage/claims handling the full spread of demurrage claims across the value range.
• Tertiary education - Polytechnic Diploma or above; Diploma in Maritime studies or equivalent welcome.
• Right to work in Singapore.
• Analytical, numerate, hardworking and proactive.
• Meticulous with attention to detail.
• Open to embracing AI tools and technologies to drive efficiency.
• Good communication skills, both oral and written.
• Able to work in a team and independently.
• Able to work in a fast-paced environment and under pressure.

Responsibilities

• Analyse charterparties and related shipping documents and compute demurrage and shipping-related claims with shipowners.
• Review charterparty related demurrage and shipping costs claims received.
• Analyse sale contracts and related documents (including GTCs) and compute demurrage and shipping-related claims with counterparties, including suppliers, receivers and terminals.
• Review demurrage and sales-contract related demurrage and shipping costs claims received.
• Counter and negotiate settlements; liaise with internal business as required.
• Develop and maintain strong relationships with counterparties and internal teams.
• Assist in regularly reporting outstanding positions to Management.
• Keep abreast of industry developments and legal case law to ensure terms are current.

Skills

Demurrage/claims experience

Analytical thinking

Communication skills

Teamwork

Proactive

Education

Polytechnic Diploma or above

Diploma in Maritime studies

Job description

Company Description

Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $13+billion invested in long-term assets.

Company Description

Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $13+billion invested in long-term assets. Vitol’s customers include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves its customers from some 40 offices worldwide. Revenues in 2025 were $343bn. Find out more at vitol.com

Job Description

• Analyse charterparties and all related shipping documents and create and compute demurrage and shipping-related claims with shipowners;
• Review charterparty related demurrage and shipping costs claims received;
• Analyse sale contracts and all related documents (including GTCs) and create and compute demurrage and shipping related claims with counterparties, including suppliers, receivers and terminals;
• Review demurrage and sales contract related demurrage and shipping costs claims received;
• Counter and negotiate settlements; Liaise with the internal business where required;
• Develop and maintain strong relationships both with counterparties and with the internal business;
• Assist in regularly reporting outstanding positions to Management;
• Keep abreast of industry developments and legal case law to ensure charterparty and/or trading terms are relevant and updated.

Qualifications

• At least 3 years of working experience in demurrage/ claims (ideally in both charterparty and sale contract claims) handling the whole spread of demurrage claims across the full value range
• Tertiary education - Polytechnic Diploma and above
• Recent graduates with at least a Diploma in Maritime studies or equivalent are welcome to apply
• Have the right to work in Singapore
• Analytical, numerate, hardworking and proactive
• Meticulous with an eye for details
• Open to embracing AI tools and technologies to drive efficiency in day-to-day tasks.
• Good communication skills, both oral and written
• Able to work in a team and independently
• Able to work in a fast-paced environment and under pressure

Additional Information

Please include in your application an explanation on how your skills, experience, and interests make you a strong fit for this role.

Additional considerations:

• Able to work in a high-pressure trading environment
• Have a strong sense of accountability and ownership of key deliverables
• Be comfortable undertaking new concepts and ideas associated with a fast-paced, dynamic business
• Demonstrate the ability to both understand the ‘big picture' and have a willingness to ‘dig into the details'
• Demonstrate the ability to clearly communicate accounting concepts to senior management and translate them in terms of the commercial business
• Continually assess, challenge, and improve processes
• Earn the trust of others by continuously demonstrating the ability to follow-through
• Be curious, creative, and up for a challenge
• Effectively communicate with other departments/ external counterparties (written and verbal)

Vitol Asia is committed to providing equal opportunities to all staff.

Globally, Vitol seeks to conduct its business in accordance with the UN Global Compact’s ten principles, including those on human rights, one of which is to “Ensure a diverse and inclusive work place, where possible, free from discrimination regardless of age, gender, race, cultural heritage, ethnicity, sexual orientation, religion or disability.”

Only successful candidates will be contacted.