L3 Specialist – Virtualized Environments

Achieve Career Consultant Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Achieve Career Consultant Pte Ltd is seeking an experienced L3 Specialist - Virtualized Environments to provide advanced Citrix and Azure administration within a large-scale IT infrastructure. You will support on-premises and cloud environments, manage XenDesktop/XenApp, StoreFront and NetScaler, and drive automation through PowerShell.

The role requires 6+ years in IT with at least 4 years in Citrix administration and strong Windows/Networking skills.

Qualifications

• Degree in Computer Science, IT, Engineering or related field.
• 6+ years IT experience with at least 4 years in Citrix administration.
• Experience with Citrix XenDesktop/XenApp and Windows environments.
• Knowledge of Citrix Cloud, Azure, VMware/XenServer, StoreFront and ADC/NetScaler.
• Strong IT infra knowledge incl. servers, networking and Windows systems.
• Proficient in PowerShell and infrastructure automation.
• Strong troubleshooting and analytical skills.
• Experience in large, distributed organisations preferred.
• Citrix/Microsoft certifications are an advantage.

Responsibilities

• Provide Level 3 support for Citrix on-premises, Citrix Cloud and Azure environments.
• Troubleshoot complex incidents, service requests and infrastructure issues.
• Administer, maintain, upgrade and patch Citrix/Azure infrastructure.
• Manage Citrix XenApp/XenDesktop, StoreFront, Provisioning Services, ADC/NetScaler and Citrix Cloud.
• Perform architectural changes and infrastructure improvements.
• Monitor system performance, stability and availability.
• Handle technical escalations with Citrix, Microsoft and HP.
• Automate tasks and deployments using PowerShell, SCCM and/or Chef.
• Support Windows, VDI and related infrastructure, including hardware and SSL certificates.
• Coordinate with internal teams, vendors and third-party suppliers.

Skills

Citrix XenDesktop

Citrix XenApp

Citrix Cloud

Azure

VMware

StoreFront

NetScaler

PowerShell

Automation

Windows OS

Networking

Authentication

Patching

Education

Bachelor's degree in Computer Science/ IT/ Engineering

Tools

Citrix XenDesktop/XenApp

Citrix Cloud

Azure

VMware

StoreFront

Netscaler/ADC

Job description

About the role

We are seeking an experienced L3 Specialist - Virtualized Environments to provide advanced technical support and administration for Citrix and Microsoft Azure environments within a large-scale IT infrastructure.

Key responsibilities

• Provide Level 3 support for Citrix on-premises, Citrix Cloud and Azure environments
• Troubleshoot complex incidents, service requests and infrastructure issues
• Administer, maintain, upgrade and patch Citrix/Azure infrastructure
• Manage Citrix XenApp/XenDesktop, StoreFront, Provisioning Services, ADC/NetScaler and Citrix Cloud
• Perform architectural changes and infrastructure improvements
• Monitor system performance, stability and availability
• Handle technical escalations with Citrix, Microsoft and HP
• Automate tasks and deployments using PowerShell, SCCM and/or Chef
• Support Windows, VDI and related infrastructure, including hardware and SSL certificates
• Coordinate with internal teams, vendors and third-party suppliers

About you

• Degree in Computer Science, IT, Engineering or related field
• 6+ years of IT experience, with at least 4 years in Citrix administration
• Strong hands-on experience in Citrix XenDesktop/XenApp and Windows environments
• Good knowledge of Citrix Cloud, Azure, VMware/XenServer, StoreFront and ADC/NetScaler
• Strong IT infrastructure knowledge covering servers, networking, authentication, patching and Windows systems
• Proficient in PowerShell and infrastructure automation
• Strong troubleshooting, analytical and problem-solving skills
• Experience working in large, globally distributed organisations is preferred
• Citrix/Microsoft certifications are an advantage