Chinese Restaurant Manager

DAPAIDANG GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DAPAIDANG GROUP PTE. LTD. in Singapore seeks an experienced restaurant operations leader to drive business performance and guest satisfaction.

You will oversee revenue growth, menu promotions, and cost-efficient front-of-house operations, while coordinating with kitchen and management to ensure smooth service. Lead a team of servers and hosts, uphold hygiene and service standards, and manage staffing, training, and guest feedback with a proactive, customer-focused approach.

Qualifications

• Minimum 3 years in a managerial role within F&B.
• Strong understanding of restaurant operations and cost control.
• Experience with sales strategies and promotions.
• Familiarity with Singapore regulatory guidelines.

Responsibilities

• Oversee daily floor operations and staff scheduling.
• Drive revenue growth through upselling and events.
• Ensure compliance with food safety and hygiene standards.
• Provide reports on sales and operations to management and stakeholders.

Skills

Sales Growth

Operations Management

Team Leadership

Guest Experience

Analytical Skills

Communication

Education

Diploma or equivalent in Hospitality, Business

Tools

POS systems

Job description

Key Responsibilities

Business Operations & Sales

• Revenue Growth: Drive sales through strategic upselling, promotions, and special events, collaborating with management to meet and exceed revenue targets.
• Operational Efficiency: Oversee daily floor operations, including staff scheduling, table management, and coordination with the kitchen to ensure seamless service flow and cost-effective operations.
• Inventory & Supplies Management: Monitor and manage front-of-house supplies (e.g., menus, tableware) and coordinate with suppliers to optimize stock levels and minimize costs.
• Performance Reporting: Provide detailed reports on sales performance, guest feedback, and operational challenges to senior management, offering actionable insights to improve business outcomes.
• Promotions & Marketing: Partner with the management team to develop and execute promotional campaigns and events to enhance brand visibility and customer engagement.

Team Leadership & Guest Experience

• Team Leadership: Manage, train, and motivate a team of front-of-house staff, including servers and hosts, to deliver exceptional service aligned with company standards.
• Guest Experience: Ensure a memorable dining experience by addressing guest needs, handling feedback, and resolving issues promptly and professionally.
• Service Standards: Uphold high standards of cleanliness, presentation, and compliance with food safety and hygiene regulations (e.g., SFA guidelines).
• Ad Hoc Duties: Undertake additional tasks as assigned by management to support overall restaurant operations.

Requirements

Business & Sales Acumen

• Experience: Minimum 3 years in a managerial role within the F&B industry, with a proven track record in driving sales and managing operations, preferably in a full-service restaurant or Chinese dining establishment.
• Business Insight: Strong understanding of restaurant operations, including POS systems, cost control, and sales strategies, with the ability to contribute to revenue growth.
• Analytical Skills: Ability to analyze sales reports and operational data to identify opportunities for improvement and implement effective solutions.

Leadership & Customer Focus

• Leadership Skills: Demonstrated ability to lead and inspire a team, with excellent interpersonal and conflict-resolution skills.
• Customer-Centric: Passion for delivering outstanding guest experiences with a proactive approach to addressing customer needs.
• Regulatory Knowledge: Familiarity with Singapore’s food safety regulations and industry standards.

Communication & Availability

• Language Proficiency: Fluent in English and Mandarin to effectively interact and communicate with English-speaking and Mandarin-speaking guests.
• Availability: Willingness to work flexible hours, including weekends, public holidays.

Education

• Education: Diploma or equivalent in Hospitality, Business, or a related field is preferred but not mandatory.