Chief Application Engineering & Production Lead

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

OCBC Bank is seeking an experienced Application Support Engineer for Wealth Management, supporting global user queries and production incidents. You will ensure production stability, collaborate with Risk/Regulatory & Finance teams, and work with development to implement changes.

The role emphasizes L1/L2 support, incident management, and on-call coverage. Candidates should have 5+ years in finance applications and strong Java/.NET/SAS skills.

Qualifications

• Degree in Computer Science or related discipline.
• 5+ years of work experience in Credit Risk, Regulation, & Finance applications. Microservices technologies with Banking and Financial services organizations.
• Hands-on experience for Java/J2EE, Microsoft .Net, SAS technologies.

Responsibilities

• Provide support to front or back-office operations business process and systems.
• Possess good understanding in front to back flows in entire bank process and prior experience in working closely with stakeholders in Risk, Regulatory & Finance.
• Work with internal teams on resolutions to production incidents. Resolve application specific and related processes (functional) issues, production incidents with a focus on Problem Management techniques to establish root cause.
• Collaborate with relevant IT units to reduce level 1/level 2 incidents and contain number of rollbacks.
• Provide on-call/on-site support on a rotational basis and afterwork hours/weekend support as needed, covering application support and application change deployment.
• Contribute to functional and technical specifications for outstanding system bugs or require enhancements. Play key role in prioritization of changes and tracking the delivery.
• Undertake testing of all application bug fixes and enhancements as part of the release management process.
• Work with Technology Architecture team to ensure thorough and adequate system design that Technology operations risks can be minimized, and that application data is appropriately structured, controlled and utilized within the business.
• Prepare application training materials and provide training where necessary. Provide cross training to other members of the Application Services team.

Skills

Java/J2EE

Microsoft .Net

SAS

SQL

Unix/Linux

WebLogic

WebSphere

Microservices

Incident management

On-call support

Education

Bachelor's degree in Computer Science

Tools

Control-M

Job description

OCBC Bank is seeking an experienced Application Support Engineer for Wealth Management, supporting global user queries and production incidents. You will ensure production stability, collaborate with Risk/Regulatory & Finance teams, and work with development to implement changes.

The role emphasizes L1/L2 support, incident management, and on-call coverage. Candidates should have 5+ years in finance applications and strong Java/.NET/SAS skills.