CET Programs & Operations Executive

Public Service Division; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

Public Service Division is seeking an Executive to support the administration, operations, and business development of the Continuing Education Training (CET) office in programme administration and logistics, financial reporting, and system administration and onboarding.

The role includes onboarding CET learners, supporting applicants and learners, admission evaluation, handling STEP enquiries, liaising with corporate departments and external agencies, verifying data migrations, tracking grant

Qualifications

• Meticulous in carrying out duties specified.
• Proficiency in Microsoft Office suite of applications.
• Able to work independently with minimum supervision.
• A good team player with positive attitude and possesses strong customer service mindset.

Responsibilities

• Provide a range of administrative support to ensure successful onboarding of CET learners for all Academic CET, SkillsFuture and customised programmes.
• Provide administrative support to applicants and learners enrolled in all CET programmes.
• Handle admission evaluation support and related matters for all CET programmes.
• Attend to enquiries on Skills Training & Enhancement Portal (STEP) processes, admin, finance, course and course application matters.
• Liaison with Corporate departments and external agencies like SSG on admission/enrolment/funding & other matters.
• Perform data verification of historical data migrated from SIMS to STEP.
• Track grant disbursement for learners and prepare reports on the status of learners’ progress.
• Ad-hoc assignments.

Skills

Attention to detail

MS Office proficiency

Independent worker

Customer service mindset

Tools

MS Office

Job description

Public Service Division is seeking an Executive to support the administration, operations, and business development of the Continuing Education Training (CET) office in programme administration and logistics, financial reporting, and system administration and onboarding.

The role includes onboarding CET learners, supporting applicants and learners, admission evaluation, handling STEP enquiries, liaising with corporate departments and external agencies, verifying data migrations, tracking grant