CET Programme Manager | Stakeholder & Operations Lead

Government Technology Agency (GovTech); Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

GovTech is seeking an experienced Programme Manager to lead Continuing Education & Training initiatives in Singapore. You will coordinate with internal schools, industry partners, and clients to deliver high-quality CET programmes and ensure operational excellence.

You will oversee end-to-end administration of short courses, manage funding and reporting, and liaise with sponsors and participants to maintain strong stakeholder relationships.

Qualifications

• Strong customer-centric mindset and ability to work with multiple programmes and clients concurrently.
• Experience in stakeholder relationships and working with external partners or vendors.
• Detail-oriented with strong problem-solving skills in programme administration and funding matters (e.g. SkillsFuture course funding schemes).
• Proficient in MS Office and experience using AI tools (e.g. ChatGPT, Copilot, Claude).

Responsibilities

• Build strong relationships with corporate clients, industry partners, and internal stakeholders such as academic schools and departments.
• Ensure high-quality delivery and learner satisfaction.
• Manage end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.
• Manage grant and programme reporting to funding agencies.
• Manage course funding, setup and operations from enquiries to enrolment and payment processing (eg. attendance and assessment status update) in STEP.
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements.

Skills

Customer-centric

Team player

Multitasking

Communication skills

Relationship management

Problem solving

Education

Business Administration / Education related field

Tools

MS Office

AI tools (ChatGPT, Copilot, Claude)

Job description

GovTech is seeking an experienced Programme Manager to lead Continuing Education & Training initiatives in Singapore. You will coordinate with internal schools, industry partners, and clients to deliver high-quality CET programmes and ensure operational excellence.

You will oversee end-to-end administration of short courses, manage funding and reporting, and liaise with sponsors and participants to maintain strong stakeholder relationships.