Centre Operations Lead - Community Impact & Improvement

Chinese Development Assistance Council; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Chinese Development Assistance Council is seeking a proactive operations professional to manage and enhance CDAC Centre operations in Singapore. You will supervise administrative staff, coordinate services for beneficiaries, and ensure documentation and facilities run smoothly.

You will identify improvement areas, lead initiatives to create a welcoming, safe environment, and collaborate with cross-department teams. Strong Mandarin communication and community partnership skills are essential.

Qualifications

• Minimum Diploma.
• Experience in social service field preferred.
• Proactive, warm, community-minded attitude.
• Creative problem-solving with user-centric focus.
• Resourceful, adaptable, and able to multitask.
• Strong communication and interpersonal skills.
• Ability to communicate in Mandarin (spoken & written).
• Willing to take on ad-hoc duties.
• Experience collaborating with diverse stakeholders.

Responsibilities

• Manage and oversee all aspects of CDAC Centre operations.
• Supervise administrative staff, scheduling, facilities, and beneficiary services.
• Ensure proper documentation and smooth operations.
• Identify improvement areas and implement solutions for a better environment.
• Lead initiatives to create a welcoming and safe space for centre users.
• Drive projects to improve work processes and efficiency.
• Collaborate with cross-department programme teams to design and implement programmes.
• Act as main contact for schools, social service agencies, volunteers, and partners.
• Engage the community through multiple platforms and approaches.

Skills

Proactive attitude

Creative problem-solving

Interpersonal skills

Communication skills

Multitasking

Mandarin language

Education

Diploma

Job description

Chinese Development Assistance Council is seeking a proactive operations professional to manage and enhance CDAC Centre operations in Singapore. You will supervise administrative staff, coordinate services for beneficiaries, and ensure documentation and facilities run smoothly.

You will identify improvement areas, lead initiatives to create a welcoming, safe environment, and collaborate with cross-department teams. Strong Mandarin communication and community partnership skills are essential.