Executive / Senior Executive, Operations (Center Management)

Chinese Development Assistance Council; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Chinese Development Assistance Council is seeking a proactive operations professional to manage and enhance CDAC Centre operations in Singapore. You will supervise administrative staff, coordinate services for beneficiaries, and ensure documentation and facilities run smoothly.

You will identify improvement areas, lead initiatives to create a welcoming, safe environment, and collaborate with cross-department teams. Strong Mandarin communication and community partnership skills are essential.

Qualifications

• Minimum Diploma.
• Experience in social service field preferred.
• Proactive, warm, community-minded attitude.
• Creative problem-solving with user-centric focus.
• Resourceful, adaptable, and able to multitask.
• Strong communication and interpersonal skills.
• Ability to communicate in Mandarin (spoken & written).
• Willing to take on ad-hoc duties.
• Experience collaborating with diverse stakeholders.

Responsibilities

• Manage and oversee all aspects of CDAC Centre operations.
• Supervise administrative staff, scheduling, facilities, and beneficiary services.
• Ensure proper documentation and smooth operations.
• Identify improvement areas and implement solutions for a better environment.
• Lead initiatives to create a welcoming and safe space for centre users.
• Drive projects to improve work processes and efficiency.
• Collaborate with cross-department programme teams to design and implement programmes.
• Act as main contact for schools, social service agencies, volunteers, and partners.
• Engage the community through multiple platforms and approaches.

Skills

Proactive attitude

Creative problem-solving

Interpersonal skills

Communication skills

Multitasking

Mandarin language

Education

Diploma

Job description

We are looking for a proactive and resourceful individual to manage and enhance CDAC Centre operations, drive improvements, and engage the community while supporting beneficiaries in a safe and welcoming environment.

Job Description

• Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation

• Identify areas for improvement in the centre’s physical and operational environment and implement solutions to create a more conducive atmosphere

• Lead initiatives to improve and foster a welcoming and safe environment for centre users

• Drive projects to enhance work processes through innovative techniques and effective problem-solving methods

• Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries

• Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers

• Engage and support the community through a variety of approaches and platforms

Requirements

• Minimum Diploma

• Relevant experience in social service-related field preferred

• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries

• Creative problem-solving skills with a focus on user-centric solutions

• Resourceful, adaptable, and able to multi-task

• Good communication and interpersonal skills to work with people from diverse backgrounds

• Ability to communicate in Mandarin (spoken & written) to support Chinese-speaking beneficiaries

• Any other ad-hoc duties as assigned